Data Analytics-Led Field Services Professional

CHRIS Herrera

Denton, Texas

940-***-****

*****.********@*****.***

PROFESSIONAL SUMMARY

Analytical and detail-driven professional with a strong background in diagnostics, troubleshooting, and performance optimization, transitioning into data analytics. Experienced in identifying patterns, interpreting system behavior, and improving operational efficiency through structured problem-solving. Skilled in Excel, foundational SQL, and data visualization, with the ability to translate real-world processes into actionable insights. Highly effective in remote work environments with strong communication and documentation skills.

CORE SKILLS

- Data Analysis & Interpretation

- Mechanical systems troubleshooting

- Root Cause Analysis

- Process Improvement

- Technical Documentation

- Remote Collaboration & Communication

PROFESSIONAL EXPERIENCE

NTX Valve and Pump

Valve Technician / Field Service Specialist

Bridgeport,Texas

2007 – 2026

- Diagnosed and resolved complex mechanical failures using structured analysis and performance data

- Collected and interpreted operational metrics such as pressure, flow rates, and output to guide decision-making

- Identified patterns and anomalies to reduce downtime and improve reliability

- Improved operational efficiency by applying troubleshooting methods

- Collaborated with cross-functional teams to prevent recurring issues and optimize performance DATA ANALYTICS PROJECTS

Operational Data Analysis Project

- Built dashboards to visualize key performance indicators and insights

- Delivered data-driven recommendations to improve outcomes Data Cleaning & Visualization Project

- Processed and cleaned raw datasets to prepare for analysis

- Transformed unstructured data into organized, usable formats

- Created visual reports to communicate findings clearly and effectively EDUCATION

High School Diploma

Artesia High School – Artesia, New Mexico

ADDITIONAL STRENGTHS

- Strong independent worker with proven remote adaptability

- Fast learner with hands-on technical and analytical mindset

- Ability to break down complex problems into structured solutions

- Consistent performance in high-pressure, deadline-driven environments