Warehouse Associate with Customer Service Focus

KAPRISE WHITE

Washington, DC • 240-***-**** • 202-***-**** • **********@*****.***

PROFESSIONAL SUMMARY

Dependable and detail-oriented professional with 6+ years of experience in fast-paced environments, including warehouse operations and customer service. Skilled in inventory handling, order fulfillment, and maintaining productivity under strict deadlines. Proven ability to work in physically demanding roles while following safety standards and meeting performance goals. CORE SKILLS

Warehouse Operations • Order Picking & Packing • Inventory Control • RF Scanners • Shipping & Receiving • Heavy Lifting (50+ lbs) • Safety Compliance • Team Collaboration • Time Management • Data Entry • Customer Service

PROFESSIONAL EXPERIENCE

Warehouse Associate — Amazon (2024–2026)

Worked in a high-volume warehouse supporting shipping, receiving, and inventory processes. Accurately picked, packed, and staged orders while meeting daily productivity targets. Used RF scanners and warehouse systems to track inventory and ensure order accuracy. Handled heavy lifting (50+ lbs), palletizing, and organizing freight for efficient workflow. Loaded and unloaded trucks, verified shipments, and inspected items for damage. Maintained a clean and safe work environment while following OSHA and company safety standards. Collaborated with team members and supervisors to meet deadlines and ensure timely order fulfillment. Luxury Concierge — Liberty Group Staffing (2025–Present) Provide customer service in a high-traffic residential environment, managing inquiries and resolving issues efficiently. Coordinate with internal teams and maintain organization in a fast-paced setting. Patient Registrar — One Medical (2024–2025)

Handled high-volume interactions, scheduled appointments, and verified information with accuracy. Maintained strong attention to detail while managing multiple systems. Lead Patient Access Representative — Inova Health System (2021–2024) Managed high-volume interactions and trained new employees, improving workflow efficiency. Resolved issues quickly to maintain smooth operations. Security Concierge — GardaWorld (2021–2023)

Monitored premises, assisted visitors, and handled situations requiring professionalism and attention to detail.

Security Officer — Allied Universal (2019–2021)

Provided customer assistance, documented incidents, and maintained safety protocols.

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