Versatile Guest Services & Childcare Professional

Summary

Flexible and friendly guest service agent with 2 years of experience providing superior customer service and maintaining a welcoming atmosphere

Leader of a preschool classroom with a positive, inspiring, and motivating approach to daycare teaching Also responsible for developing innovative lesson plans to engage and motivate students in their education Excellent track record of maintaining a safe and happy environment Creative, imaginative, hardworking daycare teacher with 2 years of experience organizing group activities outside of the classroom and providing enriching learning experiences for children Award-winning guest service agent with 2 years of experience providing superb customer service and engaging in professional conversations during each interaction Experience

Customer Service Representative

SPEEDY STOP • Bay City, TX

07/2023 - 12/2023

Handled customer inquiries, answered questions, and resolved problems in a timely manner Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise

Childcare Provider

iCreate CDC • Bay City, TX

08/2021 - 12/2023

Developed relationships with parents, exceeding expectations for customer satisfaction Trained new employees in childcare responsibilities, and developed and implemented an in-house training program

Managed 16 client’s children for a total of 40 hours per week. Skills

Hardworking Team player Critical Thinker Communication, Customer service, Time management Education

ESS

Texas State University • San Marcos, TX

05/2025

High School Diploma

Van Vleck High School

08/2020

Certificates

JaToya Cubit

*********@******.*** / 979-***-**** / Bay City, TX CPR Certified, Stop the Bleed Certified

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