MAUREEN HULAN
REMOTE ADMINISTRATIVE PROFESSIONAL CUSTOMER SERVICE PAYROLL OFFICE MANAGEMENT
®& 709-***-****
@ PROFESSIONAL SUMMARY
Experienced administrative and office
professional with over 20 years of
experience in clerical support, office
management, payroll, customer
service, scheduling, and records
administration. Proven ability to
manage multiple priorities, work
independently, and provide
professional service in government,
healthcare, veterinary, and
transportation environments. Strong
computer skills and highly organized.
Seeking remote or office-based
opportunities
© CORE SKILLS
+ Administrative Support
* Data Entry
* Payroll Processing
* Customer Service
* Scheduling & Appointments
* Accounts Payable / Receivable
* Microsoft Office (Word, Excel,
Outlook, PowerPoint)
+ PeopleSoft / HMMS
* Filing & Records Management
* Professional Communication
+ Teamwork & Independent Work
+ Time Management
© EDUCATION
Diploma in Computerized
Business Management
MacTech Distance Education - 2007
Grade 12 Diploma
E.A. Butler Memorial, McKays, NL
© VOLUNTEER EXPERIENCE
* Volunteer with local All-Grade School
* Girl Guides of Canada — Unit Leader
* Commissioner of Oaths
&%_ ******@****.**
9 Newfoundland and Labrador, Canada
© PROFESSIONAL EXPERIENCE
Clerk III
Government of Newfoundland and Labrador ~ Department of Transportation
Dec 2021 - Present (Seasonal Oct-Apr)
* Process requisitions and work orders using HMMS.
* Order and track supplies, equipment parts, and inventory to ensure
operations run smoothly.
+ Enter payroll using PeopleSoft.
* Answer direct telephone calls and assist staff and the public.
* Distribute incoming mail and administrative documents.
* Maintain accurate records, filing systems, and confidential information.
Office Assistant
Crosswinds Investments / Crosswinds Seniors Resort Personal Care Home
Robinsons, NL
Dec 2014 ~ Dec 2021
* Managed day-to-day office operations in a busy personal care environment.
* Scheduled appointments, meetings, and staff training
* Managed switchboard, phones, emails, and correspondence.
* Ordered office and facility supplies and equipment parts.
* Assisted with hiring, onboarding, and HR documentation.
* Processed payroll and maintained employee records.
* Prepared reports, presentations, and information sessions.
* Handled admissions/discharges and resident documentation.
* Coordinated with health officials and ownership.
+ Managed accounts, banking, and CRA remittances.
* Maintained filing systems and confidential records.
* Contacted clients/families regarding overdue accounts.
Office Manager
West Coast Veterinary Services
St. David's, NL
May 2007 — Dec 2014
* Managed front office operations and client reception.
* Scheduled appointments and handled customer inquiries.
* Processed billing, payments, and banking.
* Managed payroll and CRA remittances.
* Ordered office and medical supplies and equipment parts.
* Completed WHSCC documentation and return-to-work forms.
* Maintained accounting records using Simply Accounting.
* Performed general office administration and filing.
Administrative Support
LCM Trucking
1991 - 2006
* Performed general office duties and administrative support.
* Managed phones, filing, records, and customer service.
* Assisted with bookkeeping and daily office operations.
© ADDITIONAL INFORMATION
Available for remote or in-office work Strong work ethic and dependable Quick learner with excellent organizational skills