IT Support Specialist with 15+ Years Experience
Resume:
REFERENCE
CONTACT
SKILLS
LANGUAGES
********************@*****.***
*** **** **, ***’s River, NJ
08753
Plutos Logisdtic Corp
Phone:
Elite waiter
Alvaro Gordillo
Phone: 848-***-****
Teamwork
Time management
Leadership
Effective communication
Critical thinking
English
Spanish
JORGE ALEMAN
IT SUPPORT SPECIALIST
WORK EXPERIENCE
EDUCATION
PROFILE
I have over 15 years of experience as a Systems Engineer in technical support, troubleshooting, customer service, networking, operating systems, system administration, security, and practical assessments. One of my greatest professional achievements was participating in a project called CXL Mercon Coffee Group Nicaragua during the pandemic. I successfully migrated critical data and information for the company in a short time to a new mobile application, identifying and resolving bugs and errors. This ensured business continuity for offices in Nicaragua, Miami, Brazil, and Spain..
Driver, Warehouse Orders, Plutos Logistic Corp 2026- PRESENT Tinton Falls, New Jersey
Mercon Coffee Group, Nicaragua and USA Coral 2014 -2022 Gables, FL 33134,
IT Support Specialist
Dell Technician, Enable Company, 2011 2012
Managua, Nicaragua.
Operated delivery vehicles to transport warehouse orders efficiently. Responsible and organized delivery driver with experience in package delivery, route management, and using logistics applications. Known for punctuality, excellent customer service, and consistently meeting daily delivery targets.
Provided technical support for hardware and software issues across all departments.
Installed and configured computer systems for new employees in various roles.
Assisted in troubleshooting network connectivity problems for staff Monito.ring of projects and implementation of applications to improve cybersecurity in IT.
Support for procedures for remote work during the pandemic to ensure business continuity.
Bachelor's degree in Systems Engineering 2005 - 2008 UCC University, Nicaragua
Professional Certifications
Google IT Support Professional Certificate Ocean County College, Toms River, NJ 2025 Business
Businnes Intelligence INCAE Business School 2021
Dell Certified Foundation Desktop, Laptop 2011
Contact this candidate