Dependable Student with Childcare & Service Experience

Lily Barbosa

New York, NY 917-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Reliable and personable college student with strong experience in childcare, customer service, and organization. Known for creating safe, engaging environments, building trust quickly, and handling responsibilities with maturity. Adaptable, detail-oriented, and able to thrive in fast-paced settings while maintaining a warm, professional presence. EDUCATION

Borough of Manhattan Community College (BMCC) — New York, NY Liberal Arts Major Expected Graduation: 2027

EXPERIENCE

Direct Support Professional — Braverhood Mar 2025 – Present

• Provide daily care and life-skills support to children with developmental and intellectual disabilities

• Assist with routines, independence-building, and behavioral support in structured environments

• Collaborate with families to maintain safe, consistent care plans Childcare Provider — Compass Charter School Aug 2024 (Seasonal)

• Managed daily care for ~10 children (ages 3–11) independently

• Maintained a safe, inclusive environment while balancing group and individual needs

• Strengthened communication and conflict resolution skills Home Organization Assistant — Get It Together Organizers Feb 2026 – Present

• Assisted with unpacking and organizing homes during client move-ins

• Created functional, organized spaces based on client preferences

• Demonstrated attention to detail in fast-paced environments Babysitter (Freelance) — Self-Employed Jun 2019 – Present

• Provided consistent childcare for children ages 1–13, including those with special needs

• Prepared meals, assisted with homework, and supported routines

• Built strong relationships with families through reliability and trust Seasonal Associate (Elf – Santa Land) — Bloomingdale’s Dec 2025

• Delivered engaging customer experiences in a high-volume environment

• Managed lines and guided families through multiple service stations

• Maintained a friendly, professional presence under pressure SKILLS

Child Development & Behavioral Support Special Needs Care (Autism, ADHD) Communication & Conflict Resolution Organization & Time Management Customer Service LANGUAGES

English

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