Sarah Stain
San Antonio Tx, *8244
**************@*****.***
SKILLS
Medical scribe experience, experience engaging classes of 3-12 students or patients, exceptional workflow management, attentive to details, prepared and organized, knowledgeable with technology, bilingual- Spanish fair, excellent communication skills, CPR certified, CPI certified EXPERIENCE
Office of Dr. Joseph A. Marotta, San Antonio, TX - Medical Scribe May 2022- Present
● Record details of patient's exam—clinical history, current complaints, diagnoses, procedures performed and medical orders given
● Dictation/faxing/phone calls and clerical tasks
● Transcribe patient appointments
● Manage an average of at least two patients per hour, and a minimum of four patients per hour during peak times
● Facilitate diagnostic tests and referrals to medical specialists
● Assist the Physician with fundamental patient care
● Maintain a clean and professional working environment
● Assist with training of newly hired Medical Scribe
● Order patient lab orders and medication refill management under the supervision of the physician
Laurel Ridge Treatment Center, San Antonio, TX - Medical Scribe May 2020- Present
● Record details of patient's exam—clinical history, current complaints, diagnoses, procedures performed and medical orders given
● Prepare referral letters as directed by the physician
● Dictation/faxing/phone calls and clerical tasks
● Transcribe patient appointments
● Manage an average of at least two patients per hour, and a minimum of four patients per hour during peak times
● Facilitate diagnostic tests and referrals to medical specialists
● Assist the Physician with fundamental patient care
● Maintain a clean and professional working environment
● Assist with training of newly hired Medical Scribe Laurel Ridge Treatment Center, San Antonio, TX – Scribe/Mental Health Worker/ Employee Preceptor
2013-Present
● HIPAA compliant
● CPR and CPI certified
● Patient documentation and supervision
● Small group leader
● Selected to preceptor to ensure new staff meets facility needs while acting as a resource
● Lead patients active military patients dealing with PTSD,MST, and CD issues Star Academy Class Day, San Antonio, TX – Co-Teacher August 2017 – Present
● Biology II: Anatomy and Physiology
● Biology I: Organisms to Ecosystems
● General Science (Middle School)
San Antonio State Hospital, San Antonio, TX-, Psychiatric Nursing Aide II 07/2012 to 05/2013
● Effectively managed patient acute unit, supervising 3-5 staff members.
● Addressed and resolved patient’s complaints empathetically and professionally.
● Diffuse irate patient situations calmly and courteously.
● Prepare admissions and patient related paperwork.
● Accurately documented, researched and resolved patient issues. The Scooter Store, New Braunfels, Texas, Inside Technical Representative 09/2011 to 07/2012
● Addressed and resolved customer product complaints empathetically and professionally.
● Resolved service, pricing and technical problems for customers in a call center environment.
● Set up service appointments and created work orders for field technicians.
● Informed customers about different medical equipment and features to prevent further mechanical fails.
U.S. Army, Fort Jackson, South Carolina, E-4
● Set short-term and long-term objectives for strategic maneuvers to achieve cross-departmental goals
● Evaluated information for careful analysis of operational information
● Performed security checks and routine maintenance on equipment Sears Outlet,San Antonio, TX- Merchandising Supervisor 08/2008 to 05/2010
● Sales support and project management for sales team
● Conflict resolution with excellent customer service skills
● Updated sales floor for prime marketing based on appeal and sales
● Acted in place for ASM during absence
● Data Entry
● Receiving shipments
● Open/ close store
EDUCATION
University of Phoenix, Psychology
Attended: 2010-2011
Credit Hours: 36
Robert E. Lee High School, San Antonio, TX – Jr. ROTC Lt. Col Graduate: 2008
Civil Air Patrol, San Antoni0, TX- Cadet Senior Master Sergeant Attended:2004-2006
REFERENCES
Ana Abbott, Lifeshine and Star Academy -
Co-teacher
John Johnson, Laurel Ridge Treatment
Center-Weekend Supervisor
William Godley, Laurel Ridge Treatment
Center- Military Weekend Supervisor