Appian Developer with BPM Expertise

Pratyusha Dutta 314-***-**** ***.***********@*****.***

https://www.linkedin.com/in/pratyusha-dutta-37b23862 SUMMARY:

Experienced and results-oriented Appian Developer with years of hands-on expertise in developing and supporting robust business process management solutions. Adept at translating complex business requirements into scalable, user-centric applications using Appian. Recognized for consistently delivering high-quality solutions aligned with industry standards and best practices. Eager to apply strong analytical thinking and technical acumen to drive innovation and operational excellence within a forward-thinking organization. PROFESSIONAL EXPERIENCE:

Software Engineer

Prime Time Technologies Inc./Client: Costco Wholesale Issaquah, WA January 2025 - December 2025 Responsibilities:

● Participated in the redesign and implementation of legacy workflows using Appian in Costco Wholesale.

● Built complex UI interfaces using SAIL components to support dynamic forms and interactive dashboards.

● Designed and implemented features using Appian Records with dashboards and reports for unified data access.

● Developed artifacts like process models,expression rules to streamline workflows.

● Integrated application with external system using WebAPI (Inbound), Connected System and integrations(outbound) for seamless data exchange.

● Designed and configured Appian Sites to provide role based access and navigation for end users.

● Implemented security and access controls to ensure compliance with organizational policies.

● Provided L2/L3 production support, including issue triaging, root cause analysis, and resolution within SLA.

● Conducted performance tuning and log analysis to optimize application responsiveness and stability.

● Collaborated with QA and business teams to support UAT, regression testing, and production rollouts.

● Authored technical documentation, SOPs, and knowledge base articles to support ongoing maintenance.

Sr. Associate - Projects

Cognizant Technology Solutions Ltd. India September 2017 – September 2019 Responsibilities:

● Translate customer requirements into formal requirements and design documents, establish specific solutions, and lead the efforts including programming and testing that culminate in client acceptance of the results.

● Built reusable Appian components using records, expression rules, interfaces, process models.

● Involved in development of UI using Appian SAIL components.

● Designed and implemented Appian Web APIs and integrated external systems through Web Services to enable seamless communication between Appian process applications and third party services.

● Building Web-services to communicate in between process applications and external services.

● Collaborated with Business Process Specialists (Analysts) on data mapping and defining interfaces.

● Responsible for interacting with database DDL, queries, stored Procedures, triggers and table structure.

● Defined CDTs, Data Stores, and process reports to support optimized data flow and reporting.

● Created expression rules for enhancement of process entails a high level of re-usability.

● Deployed the application into Test, UAT environments

● Coordinated with the QA/QEs for fixing the defects identified in the testing process.

● Provided end user support after the process went live and helped them in production issues.

● Defined CDTs, Data Stores, and process reports to support optimized data flow and reporting.

● Led a cross functional team of Appian developers, providing technical guidance, code reviews, and best practice enforcement to ensure high quality deliverables. Planned and allocated work across the team, ensuring timely delivery, risk mitigation, and adherence to project timelines.

● Mentored junior developers on Appian design patterns, integration best practices, and performance optimization techniques.

● Facilitated daily stand ups, sprint planning, and review sessions, ensuring smooth Agile execution and continuous improvement.

Sr. Technical Associate

Tech Mahindra Ltd. India September 2016 – Aug 2017 Responsibilities:

● Developed and maintained CDTs, process models, and SAIL interfaces to automate workflows.

● Built user interfaces using Appian’s SAIL components for forms, dashboards, and reports.

● Implemented expression rules for reusable business logic, validations, and dynamic UI behavior.

● Configured gateways, sub-processes, and timers to handle exceptions and parallel tasks.

● Collaborated with the team to deliver end-to-end Appian applications, ensuring scalability and performance.

● Gained hands-on experience in process automation, data modeling, and interface design within Appian.

Sr. Technical Associate

Tech Mahindra Ltd. India September 2014 – Aug 2016 Responsibilities:

● Designed and developed the BPM Application using IBM BPM.

● Implemented the BPM service components, Coaches, GSS, Ajax services etc.

● Participated in development of business integration solutions using IBM BPM to connect enterprise applications and services.

● Implemented data transformations and message routing between enterprise applications by developing complex message flows.

● Implemented advanced integration service(AIS) to integrate IID BPEL processes.

● Worked on integrating third-party web services and APIs using SOAP and REST protocols.

● Performed debugging and troubleshooting of integration issues, ensuring minimal disruption to business services.

● Involved in production support during the initial roll out of the application. Technical Associate

Tech Mahindra Ltd. India April 2007 – Aug 2014

Responsibilities:

● Developed Java applications with REST/SOAP services and JDBC for database connectivity.

● Developed and maintained complex PL/SQL scripts and stored procedures to support critical business processes, resulting in improved data accuracy and operational efficiency.

● Assisted in the development and maintenance of database components for various projects.

● Collaborated with senior developers to troubleshoot and optimize existing Java modules.

● Designed and implemented database schemas and data models, ensuring data consistency and scalability.

● Collaborated with cross-functional teams to understand business requirements and translate them into technical specifications.

● Conducted performance tuning and optimization of SQL queries, reducing database response times by 20%.

● Implemented data migration strategies to seamlessly transition data between systems during upgrades and system enhancements.

TECHNICAL Skills:

Appian platform : SAIL, Process Models, Records, Reports, Interfaces, Sites, CDT, Expression Rules Language : Java, Javascript, API, SQL, Python, Web Services (REST/SOAP), XML, JSON Databases : Oracle, MySQL, DB2, MariaDB

DevOps & CI/CD : Git, JIRA, Azure ADO

Cloud Platform : Google Cloud, Azure.

Data Visualization: Power BI, Tableau

IDE : Eclipse, VSCode, DBeaver

Support Tools : Appian Health Check, Log Analysis, Performance Tuning, SOAP UI, ChatGPT, Claude AI Certification:

Appian Certified Senior Developer - L2 (2025 - 2027) Appian Certified Associate Developer - L1 (2025 - 2027) IBM Certified BPM Application Developer, BPM Express or Standard Edition 8.5.5 (2017) EDUCATION:

● Bachelor of Technology in Information Technology, West Bengal University of Technology, India.

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