Emerging Professional: Customer Relations and Sales

CONTACT

& +216********

@ ***************@*****.***

* ***** ****** ***,****** fourat

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EDUCATION

Faculté de sciences économiques

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****-****

Lycee hedi soussi sfax

Baccalauréat Economie et gestion

2024-2025

SKILLS

CM VET a mes).

Creativity

BIE cela 4

Negotiation

Critical Thinking

Leadership

LANGUAGE

English

a coaleinl

arabic

MOHAMED

YASSINE

LTAIEF

University student

ABOUT ME

have strong people skills with a natural ability to guide and support

others. communicate clearly, adapt easily to new environments, and

handle responsibility with maturity and professionalism.

EXPERIENCE

Commercial Agent - 3-Month Internship

Sopim(Trading company of maritime and industrial products) 2025-206

* Negotiated and sold products to clients, ensuring customer

satisfaction

* Maintained professional communication with customers and

colleagues

* Collaborated with team members to manage orders and follow-ups

Front Desk / Reception Assistant

(Summer Experience) 2024-2025

Hotel dar kerkennah

* Professional communication ~ interacting clearly and politely with

guests/customers

* Problem-solving under pressure ~ handling requests or issues calmly

* Booking and reservation management - organizing customer

bookings accurately

Customer Service Assistant - Restaurants & Bars

(Summer Experience) 2023-2024

Hotel dar kerkennah

* Clear and professional communication with different

types of people

* Strong teamwork in fast-paced environments

¢ Ability to stay calm and handle pressure responsibly

REFERENCES

hotel dar kerkennah

Hamza azabou

Sopim/ceo Jamel bensaida

Phone: 002**-**-***-*** Phone: 002**********

Email : Email: *******************@*****.***

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