SUMMARY OF MAJOR SKILLS AND ACCOMPLISHMENTS
Fleet Manager with six years of management experience and seven years of administrative experience across collections, legal support and office management. Strengths in driver hiring & training, DOT/OSHA compliance, data analysis & reporting, vendor/insurance management and cross-department communication. Proven record improving driver performance, and reducing safety incidents.
EXPERIENCE AND PROJECTS
Hogan Transports, Fleet Manager, Feb. 2021- Mar. 2026
Recruited, hired and trained drivers emphasizing DOT/OSHA safety and performance standards.
Managed insurance, accident reporting and related claims; maintained accurate records.
Analyzed fleet performance data and prepared actionable reports for senior management.
Supervised drivers and staff; identified performance gaps and implemented process improvements.
Optimized driver schedules and routing to ensure on-time deliveries and efficient mileage.
Coordinated safety protocols and led team meetings to reduce hazards and improve compliance.
LC Personnel, Office Manager, Aug. 2020- Feb. 2021
Supported branch operations: accounts payable, invoices, payments and deposits.
Prepared quotes, processed credit card transactions and maintained financial records.
Generated management reports and managed payroll/time sheet submission.
Oversaw office maintenance records management.
LMK Resources Inc., Corporate Collections Specialist, May 2016- Feb. 2020
Entered AP/ payables in QuickBooks, tracked payments and supported the Financial Controller.
Prepared collection reports, followed up on overdue accounts and resolved discrepancies.
Managed travel arrangements and general office administration.
De Nora Water Technologies/Severn Trent Services, Administrative Assistant, Nov. 2014- May 2016
Managed weekly time entries, vendor records and employee access.
Coordinated travel, training logistics and prepared safety KPI reports and recognition programs.
Sharif & Associates P.C., Legal Assistant, June 2014- Nov. 2014
Scheduled client and court appointments; e-filed legal documents and maintained correspondence. Drafted legal documents and supported case research and preparation.
Lam Lyn & Philip LLP, Legal Assistant, Aug. 2009- Aug. 2011
Drafted pleadings and exhibits, conducted legal research and scheduled court appearances.
Supported collections efforts and negotiated settlements.
EDUCATION, AND CERTIFICATION
Dickson Senior High School, Dickson, TN- 1982
Notary Public
SKILLS
TMW, Geo Tabs, MS Outlook, QuickBooks, Concur, ERP Systems: Syteline, LYTX, Omnitracs, Skybitz, Milestone, Xtra Leasing, PC Law, LexisNexis, LYTX Coaching for Drivers