Restaurant Supervisor and Lead Cook

Pablo Romero

Chaparral, NM *****

*************@*****.***

+1-915-***-****

Willing to relocate: Anywhere

Work Experience

Assistant Manager

Ihop-Las Cruces, NM

January 2024 to Present

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Supervised and trained a team of XX employees, providing guidance and support to maximize productivity

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Created training materials and conducted training sessions for new hires on company policies and procedures

• Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

• Implemented cost-saving measures such as energy-efficient practices or waste reduction initiatives resulting in savings of XX%

Cook/Prep

IHOP-El Paso, TX

June 2016 to Present

• line cook, every morning i set the line for success. stocking up, keeping stations well sanitized, organizing all the items properly, maintaining a well average ticket time, and working well as a team. Education

ged in landscaping, construction

Online High School - El Paso, TX

Skills

• Food Prep

• Food Service (10+ years)

• Kitchen Staff

• Grill

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