Experienced Customer Service & Administrative Professional
Resume:
Nadia Young ***** Park Ridge Rd.
Fredericksburg, VA 22408
************@*****.***
EXPERIENCE SKILLS
-Hard and diligent
worker -Self starter -Reliable
and accountable -Presents a
professional demeanor at all
times -Energetic, and
enthusiastically a quick
learner -Exceptional
interpersonal
skills -Outstanding Customer
Service and conflict resolution
skills -Works well as a team
Member or
individually -Uncanny ability
to make people smile
Bnafsh, Fredericksburg VA— Employment Specialist
June 2024- Present
-Apply to jobs for Consumer-Give rides to Consumers to get back and forth with employment-Help Consumer with interviews- Communicate to Counselors about progress-Monthly Bill Reports
YMCA, Caroline VA— Personal Trainer
January 2024- Present
-Do pre assessment-Clean Room-Clean Equipment- Make Personalized Sessions-Train Clients-Group Fitness Instructor-Orientations Massage Envy, Fredericksburg VA— Stretch Therapy
October 2021- Present
-Do Intake-Clean Room-Clean Equipment- Make Personalized Treatments-Stretch Clients
Advanced Dental Care, Fredericksburg VA— Dental
Assistant
January 2022- July 2022
-Take impressions-Sterilize instruments-Eaglesoft- Make molds-Assist with Crowns-Assist with fillings-Polish teeth-Assist with Extractions-Customer service
Premier Eyecare, Fredericksburg VA— Front Desk
Receptionist
April 2021- January 2022
-Check Voicemails -Schedule Appointments-Check in and out- Trained one employee in front desk-Filing paperwork-Updating files-Dispute Resolution-Answer phones-Responsible for transactions using Credit cards, cash, and checks- Verify insurances -Bill insurances- Respond and Route Emails- Collate and distribute mail
Golden Appliance, Fredericksburg VA— Front Desk
Receptionist
February 2021- May 2021
-Check Voicemails -Restock supplies -Worked as a cashier -Enter tickets -File tickets -Answer multiple phone lines -Schedule appointments -Merchandising -Order parts
Jennie Nails, Fredericksburg VA— Nail Tech/ Receptionist February 2018- September 2019
-Provides pedicures and manicures -Re-stock supplies -Works as a cashier -Provides prodigious customer service
Petsmart, Fredericksburg VA— Pet Care Associate
October 2017- January 2018
-Re-stocked merchandise -Provided care and husbandry to the animals -Provided customers with product knowledge -Assisted with re-order of supplies -Worked as a Cashier -Assisted customers with their orders -Work with customers to resolve any concerns McDonald’s, Thornburg VA— Crew Member
June 2017- November 2017
-Worked as member of a team -Worked as a cashier -Worked the drive through -Prepared food -Maintained cleanliness of facility -Provided outstanding customer service -Opened and closed facility -Worked multiple shifts
EDUCATION
Eastern Virginia Career College, Fredericksburg VA— Massage Therapy
July 2019- July 2020
Coursework: Swedish Massage, Deep Tissue, Sports Massage, Prenatal Massage, Reflexology, Chair Massage
Germanna Community College, Fredericksburg, VA—
Health Professions Preparation and General
Studies/Psychology
August 2022- Present
Coursework: English, Psychology, Anatomy and Physiology, Biology CERTIFICATIONS
Physical Therapy Aide
CPR/ AED Certification
Dental Radiation Safety
Personal Trainer Certification
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