Caleb Orr
Broken Arrow, OK *****
******@****.***
Objective
To provide the best customer service to our clients while ensuring our internal teams have the necessary data prepared for them so they can work smoothly and efficiently. Education
University of Arkansas – Fayetteville, AR
August 2024 - Present, Masters of Science in Physics Northeastern State University – Tahlequah, OK
August 2022 - May 2024, B.S. in Applied Physics
The University of Tulsa – Tulsa, OK
August 2019 – May 2022
Tulsa Community College – Tulsa, OK
12 Semester Hours – August 2018 – May 2019
Work Experience
University of Arkansas – Graduate Assistant 9 - month August 2024 – Present I Work as a College Physics I and II Teaching Assistant. Main duties are to be the instructor of the Lab and Drill sections. During Lab sections, I teach students about fundamental concepts of physics through guided experiments and assist them with conducting the lab by working alongside them. This includes hardware and software setup, explanations of how to use lab equipment, the meaning of what was measured during experiments, and any troubleshooting. During drill sections, I help students work on problems pertinent to what they were taught in lecture during the week, assisting them with any questions they have and verifying they have correct answers. I also proctor and grade exams, drill, and lab sessions and due office hours. I also respond to and resolve questions from email or messages through blackboard students send me. University of Arkansas' Research Experience for Undergraduates (REU) Program – University Affiliate May 2023 – July 2023
Conducted research for the University of Arkansas Physics Department. In particular, I worked with Dr. Jin Hu in the Synthesis and Characterization of a class of 2D materials called Misfit Layered Compounds. Prepared and synthesized various compounds, analyzed magnetic traits and composition. Gave oral presentations at the University of Arkansas for the REU program and IDeA Network of Biomedical Research Excellence (INBRE). Wrote a formal paper over the research conducted.
The Home Depot – Customer Service Specialist April 2023 – August 2024 Customer Service Help Desk Specialist. Create, manage, and track orders for customers, vendors, and installers. Process returns and refunds. Manage tax exemption and military rebate customer accounts. Help customers find previous receipts and purchases. The Home Depot – Appliance Specialist June 2022 – April 2023 Processed the sales of major appliances. Created, managed, and tracked orders for customers. Resolved complaints or issues customers had with orders. Greeted customers and answered questions about The Home Depot products.
Summer Engineering Experience for Kids (SEEK) – Virtual Facilitator June 2022 – August 2022 Instructed 4th grade students in topics related to STEM through use of Halocode and mblock programming software to create a Halocode controlled game. Taught the research and design process by having students develop a prototype of a wheel or other engineering related devices. Taught social emotional learning skills that teach students how to effectively work in groups and demonstrate their capacity to collaborate, discuss, and problem solve. Brookshire Grocery Company – Cashier January 2022 – March 2022 Processed payments of cash, check, credit/debit cards, WIC voucher and Tax Exempt Organizations. Provided quality customer service. Greeted customers entering and exiting the store. Bagged groceries. Maintained a clean checkout area. Cart retrieval. Reasor’s LLC – Cashier June 2019 – January 2022
Processed payments of cash, check, credit/debit cards, WIC voucher and Tax Exempt Organizations. Provided quality customer service. Greeted customers entering and exiting the store. Bagged groceries. Maintained a clean checkout area. Cart retrieval.