Restaurant Host/Server with Guest Focus and POS Skills

Yuleydis Bover

Miami, FL • 786-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

Friendly and dependable restaurant professional with 1.5 years of experience at Duffy’s North Miami as both a Hostess and Server. Skilled in customer service, managing waitlists, multitasking in high-volume environments, taking accurate orders, handling payments, and working as part of a team to deliver an excellent dining experience.

SKILLS

Guest Service • Greeting & Seating Guests • Waitlist Management • Reservations • Order Taking • POS Systems • Cash Handling • Menu Knowledge • Upselling • Teamwork • Communication • Multitasking • Handling Guest Concerns • Side Work & Closing Duties

WORK EXPERIENCE

Hostess / Server — Duffy’s North Miami, Miami, FL 1.5 Years

• Greeted guests warmly, managed seating, and maintained an organized waitlist during busy shifts

• Took reservations, answered phone calls, and assisted with guest questions and concerns

• Provided friendly, efficient table service while handling multiple tables at once

• Took accurate food and drink orders and ensured timely delivery

• Recommended menu items, specials, and add-ons to improve guest experience and sales

• Processed payments, handled cash/credit transactions, and maintained accuracy at checkout

• Supported team members with side work, restocking, and maintaining a clean dining area

EDUCATION

(Felix Varela High school ), (Miami, FL) — (High school diploma), (2014)

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