Accomplished Accounting Technician with CRM Expertise

Melqui Esther Vidal Figueredo

***** ** *** *** *** 605, North Miami Beach, FL 33162

*********@*****.*** 786-***-****

Professional Summary: Highly accomplished and detail-oriented accounting technician with 25 years of experience in financial management, billing, payroll, accounts receivable, and inventory control. Adept at leveraging CRM systems, including CRM Boost, to optimize financial processes, track client interactions, and improve customer engagement.

Core Competencies

• Financial Reporting & Analysis

• CRM System Management (e.g., CRM Boost)

• Accounts Payable & Receivable

• Billing & Collections Management

• Payroll Processing & Compliance

• Microsoft Office Suite (Excel, Word, PowerPoint)

• Client Relationship Management

Professional Experience

Billing and Collection

Florida International Training Institute –Miami, Florida

October 2021 – February 2025

• Managed and optimized billing and collection processes, ensuring timely invoicing and payments.

• Utilized CRM Boost to track client interactions, monitor outstanding invoices, and generate financial reports.

• Developed automated financial tracking systems, reducing data entry errors and improving operational efficiency.

• Trained and provided support to staff in CRM Boost usage, enhancing financial and client relationship management.

Payroll Specialist

Educational District – Camaguey, Cuba

April 2014 – November 2016

• Managed payroll processing and accounts payable/receivable, ensuring accuracy and timely disbursement.

Education

Technical and Professional Accounting

Candido Gonzalez Morales- Camaguey, Cuba

February 2007

Certifications & Professional Development

• CRM Boost Proficiency

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