Executive Assistant to C-Level Executives

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Kayford Circle, Philadelphia, PA *****

****************@*****.*** 347-***-****

EXECUTIVE ASSISTANT

Highly experienced executive administrative assistant with over 10 years of expertise in supporting C-level executives, managing comprehensive internal and external communications, and executing daily administrative, financial, and operational functions. Adept at multitasking, prioritizing, and delivering exceptional results under pressure. Recognized for attention to detail, strong organizational skills, and excellent verbal and written communication. Proven ability to collaborate effectively across all levels of an organization. PROFESSIONAL EXPERIENCE

Subaru of America – Camden, NJ

Executive Administrative Assistant – Chief Information Officer (CIO) January 2025

– May 2025 (Temp)

• Manage complex Outlook calendars, resolve scheduling conflicts, and arrange meetings.

• Perform advanced secretarial and clerical duties with attention to detail.

• Maintain confidentiality and communicate effectively across all organizational levels.

• Prepare expense reporting using Concur.

• Schedule travel arrangements using BCD travel platform for flights and hotels.

• Greet external vendors for location visits’ meetings.

• Perform other administrative tasks, when needed. St. James School - Philadelphia, PA

Administrative Assistant, Front Office

October 2024 (Temp)

• Performed receptionist duties and managed front office operations.

• Routed all external calls to the appropriate staff members efficiently.

• Provided administrative support to the Principal and Vice Principal, including managing schedules and handling office correspondence.

Amazon – West Deptford, NJ Wilmington, DE

General Manager Administrative Assistant (GMA)

March 2022 – September 2024

• Supported the General Manager and senior leadership teams in administrative tasks, including travel arrangements, scheduling, expense reports, and correspondence. 2

• Ensured the confidentiality of all General Manager communications and documentation.

• Led project follow-ups and incorporated updates into reports for management. Key Accomplishments:

• Managed administrative tasks during site visits from Andy Jassy, Amazon CEO, and senior VPs. Delivered outstanding results that led to a permanent GMA employment offer.

• Project Lead: Successfully implemented an independent pop-up food vendor space across two sites, creating a cost-effective breakroom solution for employees working 20-hour shifts.

• Launched the "Zen Den Space," a mental health support area for L4+ employees.

• Saved $100,000 in the site’s Employee Relations budget by negotiating frugal decoration solutions for major holidays.

Aveanna Healthcare – Philadelphia, PA

Assistant to Location Director & Clinical Manager

March 2021 – March 2022

• Managed front office operations, human resources functions, and compliance for nurse licensure and credential expirations.

• Oversaw supply orders for clinical operations and organized new employee onboarding.

• Triaged calls in support of clinical staffing and entered patient/employee data into SAM. Temple University Health System – Philadelphia, PA Sr. Administrative Assistant – Physician Liaison, Marketing & Business Development January 2021 – March 2021

• Provided administrative support to six physicians, managing calendars, expense reports, and vendor contracts.

• Liaised with internal departments and external customers to ensure timely vendor payments. Princeton University Press – Princeton, NJ

Administrative Assistant

June 2017 – January 2021

• Managed administrative duties, including reception, calendar scheduling, mail handling, and credit card expenditure reporting.

• Supported various departments with contract editing, data entry, and manuscript coding.

• Led the digital transition from mailed rejection letters to electronic notifications, resulting in cost savings.

Key Accomplishments:

• Managed the desks of the CFO and CIO for three months during vacancies. 3

• Assisted with significant CMS migrations and website redesigns, handling data cleanup and content updates.

Nanny Baby Nurse (Nightly) – Brooklyn, New York Philadelphia, PA 2017 – 2021

• General babysitting responsibilities and duties

• Accompanied families to doctor’s visits, vacation trips, etc.

• Any other duties

Career Break - migrated from Jamaica to the United States family & medical reasons 2007 – 2017

International Ingredients Limited – Jamaica, West Indies Administrative Assistant & Sales Representative

2004 – 2007

• Provided high-level administrative support to department heads and field sales representatives.

• Managed sales force reporting and ensured timely updates on customer accounts.

• Coordinated travel logistics, including airfare, hotel bookings, and transportation for department staff.

• Handled customer service inquiries, independently assisting clients with pricing and order management for wholesale baking ingredients.

Achievement:

• Served as Assistant to the CEO for two weeks, providing seamless administrative support during a critical leadership transition.

Woodford Homework & Learning Centre – Jamaica, West Indies Office Manager

1996 - 2004

• Managed all administrative operations, including marketing, purchasing, and reception duties.

• Spearheaded office renovation projects, overseeing network and telecommunications installation, furniture procurement, and space design.

• Created a user-friendly record-keeping system to streamline information management.

• Supervised and recruited Peace Corps volunteers, facilitating their integration into the local community.

• Assisted with scheduling, registration, and class management for students. 4

Institute of Management and Production (IMP) – Jamaica, West Indies Administrative Assistant & Customer Service Representative 1990 - 1996

• Managed customer service inquiries and provided marketing research support for prospective students.

• Operated a switchboard with 10 lines, efficiently managing internal and external communications.

• Supported the marketing and enrollment of six professional programs to meet class start-up goals.

• Processed payment vouchers for lecturers and maintained student and lecturer correspondence.

• Assisted with graduation proceedings and event logistics. AREAS OF EXPERTISE

Calendar Management Microsoft Office Suite PowerPoint Excel Concur Canva BIBLIO Contract Management Travel Coordination Project Management Event Planning Human Resources Support AI Knowledge and Capability

EDUCATION

• Executive Administrative 1-year course - Amazon

• Medical Billing & Coding – Medgar Ever’s College

• Business Administration – Institute of Management and Production (IMP)

• Computer Science & Applications – Infroserv Business Institute

• Secretarial & Charm Development – Duff’s Business College

• High School Diploma – Wolmer’s High School for Girls VOLUNTEER EXPERIENCE

• Founder/Organizer, New York Jamaica Pageant (Nonprofit), 2005 – 2021

• Teacher’s Aid, Philadelphia School District, 2015 (renewed annually)

• President, Peter’s Rock Christian Preparatory PTA, 2005 – 2007

• Justice of the Peace (Nominated), Maryland District, Jamaica, 2003

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