Customer-Focused Team Player with Multitasking Skills
Resume:
Lahla Havannah Roberts
Eastvale, CA 92880
**********@*****.***
SUMMARY
I am an 19 year-old with experience in fast-paced food service and retail environments. I adapt quickly to new work settings while maintaining a positive attitude and strong customer service. I communicate clearly, work well on a team, and handle multitasking and schedule changes efficiently.
EXPERIENCE
Spirit Halloween, Rolling Hills — Seasonal Sales Associate
August 2025 – November 2025
●Assisted customers with product selection, creative ideas, and recommendations to enhance their shopping experience
●Maintained organized, accessible, and fully stocked sales floors
●Operated cash registers accurately, processed payments, and handled donations professionally
●Collaborated with team members to support daily operations and train new hires
Popeyes, Torrance — Team Member
June 2024 – October 2025
●Provided efficient customer service by accurately taking and confirming orders during high-volume shifts
●Assisted with food preparation, online orders, and front-counter service
●Maintained cleanliness of workstations and dining areas
●Multitasked between stations to ensure smooth daily operations
EDUCATION
South High School, Torrance — High School Diploma
August 2021 – June 2024
Norco College, Norco — Associate’s Degree (In Progress)
Present
SKILLS
●Customer Service Communication
●Teamwork & Collaboration
●Cash Handling
●Multitasking
●Fast-Paced Work Environments
●Organization
●Adaptability
●Microsoft Excel, Google Docs, PowerPoint
●Strong Verbal & Written Communication
VOLUNTEER EXPERIENCE
Blood Drive Volunteer, South High School, Torrance
2021 – 2023
●Coordinated donor flow to ensure a safe and organized environment
●Communicated clearly and empathetically with donors
●Assisted with refreshments and escorted participants as needed
LANGUAGES
English — Fluent (Written & Verbal)
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