CHRISTINA L. MYERS
AREA OF SPECIALIZATION
Experienced in information systems development, including programming, systems analysis, database design and development, and management in the insurance, utilities, manufacturing, government, communications, financial services and retail management industries.
EXPERIENCE
May 2021 – December 2024 Fiserv, Inc., Fishers, IN
Application Analyst for a FinTech corporation assisting in projects servicing the Department of
Education (DOE) related systems, which includes analysis/design, maintaining & enhancing
Commercial & DOE mainframe jobs & web services. Other duties include integrating servicers onto
the DOE file management system, collaborating with team members, creating & modifying
documentation, performing disaster recovery preparedness procedures & working with audit teams.
Technologies utilized include COBOL, CICS, DB2, JCL, VSAM, TSO/ISPF, SPUFI, FILEAID,
Microsoft Office Suite (Word, Excel), XML, SoapUI, ServiceNow, Client360, Endevor, and various
IBM utilities.
Consultant with Data Resource Technologies, Omaha, NE:
October 2019 – May 2021 Fiserv (formerly FirstData)
Consultant maintaining the EFMS system. Assist in projects servicing the Department of Education
(DOE) related systems, which includes separating Commercial & DOE mainframe jobs & web
services. Other duties include performing research & modifications for integrating FirstData & Fiserv
into a combined entity, collaborating with team members, creating & modifying documentation.
Technologies utilized include COBOL, CICS, DB2, JCL, VSAM, TSO/ISPF, SPUFI, FILEAID,
Microsoft Office Suite (Word, Excel), XML, SoapUI, and various IBM utilities.
Consultant with AgreeYa Solutions, Indianapolis, IN:
September 2018 – September 2019 State of Indiana
Consultant resolving issues with legacy system problem log while new web system is created.
Assisting with conversion tasks & small projects utilizing COBOL, CICS, IMS, JCL, TSO/ISPF.
Communicate with Business Analysts, create documentation, & collaborate with team members.
Languages & software utilized include Enterprise COBOL, CICS, IMS, JCL, VSAM, TSO/ISPF,
Telon, File Manager for IMS, Microsoft Word, Microsoft Excel, & various IBM utilities.
November 2015 – June 2018 FULLBEAUTY Brands, Indianapolis, IN
Senior Manager, Technical Services for a web-driven fashion company. Manager over a team of 3 associates providing support mainly to the FBB development teams & also other technical services throughout the FBB company. Managed the encrypted credit card file for PCI compliance. Assisted in converting the encrypted credit card file to Paymentech tokens. Created documentation for end users to enable them to utilize JIRA.
Languages & software utilized include Enterprise COBOL, CICS, Assembler, z/OS/JCL, VSAM, Netezza, EDI, IBM WebSphere DataPower, DB2, IDMS, XML, SoapUI, TSO/ISPF, Roscoe, JIRA, Microsoft Word/Excel/Teams & various IBM utilities.
Prior Experience includes:
Beacon Hill Technologies, Indianapolis, IN (Indiana Farm Bureau Insurance, AES/IPL); IBM, East Lansing, MI; blackboxIT, Fort Wayne, IN; Ambassador Solutions, Carmel, IN (Golden Rule Insurance/United Health Care); Robert Half Technologies, Indianapolis, IN (Intelex, Sallie Mae (Protiviti), Pilot Air Freight); Systems Advantage, Indianapolis, IN (State of Indiana); Eclipse Consulting, Noblesville, IN (Utility Data Corp/Citizens Energy); Furst Person, Chicago, IL (Lincoln Financial); Eclipse Consulting, Noblesville, IN (Conseco/CNO, USA Group/Sallie Mae, The Netherlands Insurance/Liberty Insurance, RCI, Eli Lilly); Advanced Information Systems (PSI/Duke Energy, Thomson Consumer Electronics, GTE/Verizon, Mayflower); Farm Bureau Insurance, Indianapolis, IN; United Presidential Insurance, Kokomo, IN; PALLM Insurance, Indianapolis, IN; State of Indiana, Indianapolis, IN.
EDUCATION
63 hours towards BS - Computer Science, Indiana State University
LOMA 1,2,3
IBM DB2 training class
NIMS Advanced DB2 training
IDMS training class