Customer Support & Logistics Professional

EZELL SANDFORD

United States

PROFESSIONAL SUMMARY

Customer support professional with experience in high-volume service, logistics, and operations.

Strong communicator with a proven ability to resolve issues, coordinate requests, and maintain

accuracy in fast-paced environments.

EXPERIENCE

Customer Service Representative

Xfinity

• Provided phone and digital support for billing, service, and technical concerns

• Resolved issues efficiently while maintaining high customer satisfaction

• Documented interactions accurately and met performance metrics

• De-escalated customer concerns with professionalism

Warehouse Associate

Amazon

• Processed, packed, and shipped orders in a fast-paced environment

• Maintained accuracy, productivity, and safety standards

Order Selector

Lipari Foods

• Selected and prepared orders with high accuracy

• Met strict deadlines and supported warehouse efficiency

EDUCATION

High School Diploma

SKILLS

Client Support • Customer Service • Communication • Problem Resolution

Order Coordination • Data Entry • Time Management • Team Collaboration

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