Compassionate Peer Support Professional in Training

JACQUE

BROWN Phoenix, AZ ***** Phone: 602-***-****

Email: ****************@*****.***

Dedicated peer support professional in training with experience in community service and recovery-focused environments. Known for reliability, compassion, and creating safe, respectful spaces while supporting individuals on their recovery journey.

EXPERIENCE

Phoenix Rescue Mission — Phoenix, AZ

Volunteer February 2025 – Current

Support daily operations in a residential recovery setting by helping maintain a clean, safe, and welcoming environment.

Assist with meal preparation and service while following health and safety standards.

Engage respectfully with residents and guests, helping create a space rooted in dignity, consistency, and support.

Work closely with staff and volunteers to support individuals experiencing homelessness and recovery-related challenges.

Goodwill — Phoenix, AZ

Customer Service Representative March 2021 – March 2022

Provided respectful, person-centered customer service in a fast-paced environment.

Assisted customers with purchases, questions, and problem-solving while maintaining patience and professionalism.

Supported an inclusive, community-focused mission through daily interactions. HITT Building & Concrete — Valley-Wide, AZ

Laborer February 2019 – March 2021

Assisted with materials management, pouring concrete and finishing, and site cleanup.

Followed safety procedures and directions in physically demanding environments.

Demonstrated reliability, teamwork, and accountability while supporting crew operations. EDUCATION

Just One Life — Peer Support & Recovery Specialist Certification January 2026 Carrington College — Dental Assisting Program March 2011 – February 2013 International Institute of the Americas — Bachelor’s Studies, Business Management March 2006 – June 2008 International Institute of the Americas — Associate Degree, Justice Administration / Criminal Law February 2004 – May 2006

SKILLS

Peer Support & Recovery Principles

Communication

Boundary Awareness & Ethics

Trauma-Informed Care

Team Collaboration

Reliability & Professionalism

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