Assistant Manager - Hospitality & Food Service Leader

Idaimis Brito

Miami, FL

786-***-**** ***********@*****.***

Professional Summary

Results-oriented Assistant Manager with over eight years of experience in fast-paced food service and hospitality environments. Proven ability to lead teams, drive operational excellence, and uphold strict food safety and quality standards. Strong focus on guest satisfaction, team development, and company culture.

Assistant Manager – McDonald’s Miami, FL

June 2023 – Present

• Lead daily restaurant operations in a high-volume environment.

• Supervise, coach, and develop team members.

• Ensure compliance with food safety and sanitation standards.

• Support scheduling, training, and performance management.

• Resolve guest concerns and support inventory control. Customer Service Representative – Hotel Nacional de Cuba Havana, Cuba September 2019 – 2022

• Delivered exceptional service to international guests.

• Coordinated with multiple departments.

• Maintained high hospitality standards.

Education

Miami Dade College – Bachelor’s Degree in Industrial Chemistry (In Progress) Certifications

ServSafe Food Protection Manager Certification (2024–2029) Category A Sales Associate Certification

Languages

Spanish (Native) English (Fluent)

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