Experienced Operations & Customer Service Professional

Carlos Okyere Duah

Cambridge, Ontario

437-***-**** ****************@*****.***

RELEVANT EXPERIENCE

• Organisation/Attention to detail: Reported faults and maintenance requirements to management and ensured cleanliness and orderliness around work areas.

• Management: Assigned duties to colleagues and helped with the department manager in scheduling to ensure best results.

• Team player: knowledge in handling and meeting with colleagues to solve problems and communicated online bakery orders to team to ensure they were ready for delivery drivers to transport on time.

• Safety Work Ethic: Positive and confidence personality blended with work ethics, arrived on time to each shift and ensured daily tasks were completed. Adhered to all safety and equipment regulations and maintained a clean work environment.

• Forklift: Transported pallets of flour from the warehouse to the bakery using an electric pallet jack.

WORK EXPERIENCE

• Customer Service Rep, Enterprise Mobility (Canada, ON) March 2025 – To date

• Baker, Sainsbury’s Supermarket (UK) December 2017 – February 2025

• General Cleaner, Cleanology (UK) May 2016 – January 2025 EDUCATION/CERTIFICATIONS

• AZ Driver’s License (Canada, ON) October 2025

• Forklift Licence (Canada, ON) February 2028

• Kumasi Technical University, HND Estate management (Ghana) 2010 – 2013 References Available Upon Request

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