Detail-Oriented Customer Service Professional Seeking Growth

TOMIKA BELK

COMMITTED TO THE GROWTH

Detail oriented with customer service experience and positive attitude with informed feedback pairs well alongside great conflict resolution skills for business growth. WORK EXPERIENCE

APPOINTMENT SETTER, EASY REST ADJUSTABLE BEDS (REMOTE); BALTIMORE,MD MARCH 2022-SEPTEMBER 2022

Providing customer support and sales remotely, (Data entry) verifying and updating customer information, de-escalating customer response with empathy and understanding. Making outbound calls and receiving inbound customer calls. STORE SALES ATTENDANT, BP; PAGELAND, SC — 2016-2017 Customer service sales clerk that provided money management including payouts and providing receipts for customers and invoices for businesses. Providing accurate inventory for orders of store goods to prevent shortage. Organizing inventory in specific areas or under specific conditions such as temperature control. Preparing orders per customer requests.

GENERAL PRODUCTION,TYSON FOODS; MONROE, NC — 2014-2015 Quality Assurance of poultry and production providing accurate details to distributors for customer satisfaction and business growth. Documented details about product quality in correlation to factors such as temperature and characteristics also production details within a specific time span.

EDUCATION

PIEDMONT HIGH SCHOOL DIPLOMA, JUNE 2006

NETC, PAGELAND SC ACCOUNTING, 2021

SPCC, MONROE NC A.A.S, IN PROGRESS 2027

SKILLS

-Customer Service -Sales -Detail oriented -Finance -Effective Written/Verbal Communication -Analytical -Organization -Time Management -Computer Literacy AWARDS

NETC, Pageland SC Accounting Certification 2022

Phi Theta Kappa National Honor Society (NETC) 2022 1624B Icemorlee Street, Monroe, NC 28110 Phone: 980-***-**** Email: **************@******.***

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