Administrative Support and Operations Specialist
Resume:
A B O U T M E Vickie D. McMullen
OBJECTIVE
Seeking to apply profound experience in an Administrative Support position, focused on Customer Care, with the knowledge of business management principles, including operations, finance, audit, personnel and resource management. Also bringing strong organizational skills, good time management skills, proficiency with Windows-style applications and keyboard, effective verbal and written communication skills, computer skills and dexterity, as well as ability to present information clearly and professionally.
RELEVANT EXPERIENCE
Administrative Assistant
American Tire Distributors (ATD) 2/2016 - present
Process Drop-ship vendor orders for wheels and tires to be shipped directly from warehouse to customer and charge only for the price of products shipped. Performs a variety of wording processing, typing, proofreading, record keeping, Fedex Orders, Maintenance and other reception and clerical duties. Attention to details and strong Microsoft Office tools along with other computer skills
Routing Analyst/ Sr. Billing Accountant Associate
MAERSK LINE 3/2000 – 4/2013
Received daily request for pricing on intermodal movements and used SAP as well as other miscellaneous reporting systems. Responsible for answering request to any given destination by providing the most time efficient and COST-EFFECTIVE routing. Assisted with moving cargo containers via ports throughout North America to destinations by truck or railway.
Trained all new employees on policies, procedures, and job functions. Updated railroad and truck rates as needed.
Communicated with the sales department concerning movement of containers.
Requested and calculated the manpower hours to load and unload a ship at port.
Calculated the number of containers that were shipped on the vessels. Used spreadsheets to calculate the payroll hours for the Maersk employees working on the docks and vessels.
Provided estimates of fees on the average time that a vessel will stay at dock.
Energetic individual vast experience
working in an administrative
environment, proven customer service
oriented, administration, sales, and
operations leader in the corporate
environment. Progressive leader with
over 15 years of logistic and
interpersonal experience with leading
companies in diverse environments.
Motivated by challenges and able to
create profitability as well as new
directions and solving complex issues.
C O N T A C T
*************@*****.***
Charlotte, NC
E D U C A T I O N
CENTRAL PIEDMONT
COMMUNITY COLLEGE
EKG Technician
Certification (CET)
Office Technology
Associates Degree
JOHNSON C. SMITH
Computer Courses
Certificate Program
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