Customer Growth Associate Candidate with Marketing Degree

Kevin Contreras

Jackson Heights, NY *****

**********@*****.***

929-***-****

Objective:

Marketing graduate with hands-on customer service and coaching experience, seeking a Customer Growth Associate role to help small and mid-sized businesses grow through data-driven digital advertising and consultative client support. Work Experience:

Assistant Coach

NY Pancyprians Soccer Club - Queens, NY : Recommended players using performance feedback to improve individual and team outcomes. Analyzed opponents and adjusted strategies to maximize competitive advantage. Communicated tactical plans clearly under time pressure. Built trust and motivation through consistent one-on-one feedback support. Valet Driver

Front of the House Valet - Long Island City, NY : Delivered high-volume, customer-facing service in a fast-paced environment. Resolved customer issues professionally to ensure positive experiences. Managed responsibility for high-value assets with accuracy and accountability

Caterer

Terrace on the Park - Queens, NY : Provided attentive guest service during high-volume events. Coordinated with team members to ensure smooth and efficient service execution. Maintained professionalism and efficiency during peak demand and time-sensitive situations.

Education:

Bachelor's Degree in Marketing

Iona University - New Rochelle, NY

September 2020 to 2025

Extra Skills:

• Client communication & relationship management

• Consultative selling mindset

• Data interpretation & performance feedback

• Presentation & persuasion

• Bilingual: English & Spanish

• Microsoft PowerPoint (presentations), Word (documentation)

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