Client Relations & Quality Assurance Expert

DREW KINUM

Scotia, NY 518-***-**** ******@***.***

CLIENT RELATIONS SPECIALIST:

Passionate client relations specialist with over 30 years of proven experience seeks a position that will enable my friendly and helpful nature to provide exceptional customer service to my patrons SUMMARY OF QUALIFICATIONS:

Entrepreneur/ Business Owner Manager/ Trainer Electrical Assembly Technician Production Manager Quality Assurance / Quality Control Manufacturer/ MIG Welder Client Relations Specialist Customer Service/ Sales Assembly Specialist PROFESSIONAL EXPERIENCE:

Codino’s Foods, Inc. Scotia, NY 2020 - Present

Production Specialist

• Performed quality assurance and supervised quality control for all food products on the production floor

• Collaborated with the shipping department to ensure the timely delivery of products

• Managed pre-production for frozen food packaging Mohawk Honda, Glenville, NY 2019 - 2020

Parts Delivery Driver/ Client Relations Specialist

• Delivered parts to all corporate accounts, body shops and Honda service departments throughout upstate New York in a timely manner

• Maintained accurate inventory throughout the delivery process

• Provided exceptional customer service to all clients Independent Contractor, Scotia, NY 2016 - 2019

Caregiver

• Responsible for transportation, meal preparation and activities of daily living

• Managed doctor’s appointments, medication refills and served as patient’s advocate Custom Manufacture Solutions, Schenectady, NY 2012 - 2016 MIG Welder/Assembly Worker

• Provided quality assurance for gas turbines, fuel/water injectors, spark plugs and repaired parts when necessary

• Maintained inventory and coordinated with the shipping department to ensure proper delivery to clients Manpower/Atlantic British, Clifton Park, NY 2011 - 2012 Manufacturer

• Collaborated with the engineering department to build suspensions, wiring harnesses, brake harnesses, brake hoses and tubes for Land Rovers

• Managed the production of rheostats for heater fans Super Steel, Scotia, NY 2006 - 2007

Electrical Assembly Technician

• Utilized locomotive blue print schematics to ensure proper wiring harness performance

• Performed maintenance and quality assurance on locomotive switchers

• Repaired and replaced wiring shortages to ensure proper electrical operation Drew Kinum Photography, Scotia NY 1983 – Present

Owner

• Owned and managed a full Portrait Studio equipped with darkroom, set designs, lighting and full scale printers

• Provided exceptional and friendly customer service by making my clients feel comfortable during their session

• Operations and logistics manager/ Sole Proprietor/ Community figure

• Responsible for all set design, pre-production, portraits, post-processing, printing and delivery EDUCATION:

Certificate of Photography, Hallmark Institute of Photography. Turners Falls, MA

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