IT Support & Backend Specialist with TS Clearance

Ayda Dalvand

Ottawa, ON *************@*****.*** 343-***-****

Canadian Citizen Holding Top Secret Security Clearance

Professional Summary

Motivated IT professional and Computer Programming graduate with hands-on experience in technical support, backend development, business analysis, and database administration. Skilled in troubleshooting, system administration, and full-stack application development, with proven ability to adapt across multiple technologies. Work experience includes roles with the RCMP (Top Secret clearance), Nditive3D (Backend Developer), and volunteer development projects. Equipped with strong problem-solving, analytical, and communication skills, and a solid foundation in Python, SQL, Java, React, and cloud/virtualization technologies. Open to opportunities in IT support, systems analysis, software development, and data analytics.

Core Skills

• Programming & Development: Python, Java, JavaScript, React, HTML, CSS, Kotlin, Flutter, Android Studio

• Databases: SQL, MySQL, Oracle, PostgreSQL, MongoDB

• Data Analytics: SQL queries, Python (Pandas, NumPy, Matplotlib), R, Data Visualization

• IT Support & Systems: Windows/Linux/MacOS support, Workstation troubleshooting, VPN, Active Directory, Intune, VMware

• Networking & Security: LAN/WAN, TCP/IP, DHCP, DNS, Firewalls, VPN, Wireshark, SQL Injection testing & prevention

• Tools & Platforms: Git/GitHub, Postman, Azure, Office 365, ServiceNow, Jira, Confluence

• Certifications:

Cisco Networking Packet Tracer

Fundamentals of Predictive Project Management

Data Analysis Certificate (Python, R, SQL)

Professional Experience

IT Analyst / LAN Administrator– RCMP, Ottawa, ON

2025

• Provided Tier 1–2 technical support for workstations, LAN/WAN connectivity, and user accounts.

• Configured and maintained Active Directory, VPN, and workstation setups.

• Assisted in patching and monitoring system performance in a secure environment (Top Secret clearance).

• Supported government staff with troubleshooting and system administration.

Backend Developer Intern – Nditive3D Inc., Ottawa, ON

2024

• Developed and maintained backend applications using Python/Django with Postman for API testing.

• Improved system performance by optimizing export processes for large datasets.

• Collaborated with cross-functional teams to integrate backend features with front-end dashboards.

• Conducted database operations with MySQL and MongoDB.

Volunteer Developer – Ava Company

2023

• Designed and maintained web applications, implementing new features and debugging software.

• Conducted code reviews and improved functionality to meet business needs.

• Gained experience in front-end (React/JS) and backend integration.

Academic Projects

• Programming Language Research Project (Python, Pandas, NumPy, R)

Implemented polymorphism, visualization, and advanced design features for data analysis.

Built modular programs with exception handling, testing, and documentation.

• Advanced Database Topics (Oracle, SQL Injection Prevention)

Designed and tested secure SQL environments, mitigating fraud and hacking vulnerabilities.

Used Oracle 23ai features, JSON columns, and RMAN for backups/recovery.

• NadaDhyana Website (React, JS, SQL, MongoDB)

Worked with a real client to design and deliver a full-stack web application.

Built dynamic front-end interfaces in React with database integration.

• Mobile Application Development (Flutter, Kotlin, Android Studio)

Developed cross-platform mobile apps with Flutter and Android Studio.

Designed reservation and inventory management features with a local database.

Education

Diploma in Computer Programming – Algonquin College, Ottawa, ON

2025

Additional Information

• Security Clearance: Top Secret (RCMP)

• Languages: English (Fluent), German (Intermediate), French (Basic)

• Availability: Immediate Open to relocation within Canada

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