Medical Assistant with 8+ Years of Experience
Resume:
Nicole Chase
Laurel, MD 20708
Home: 301-***-****
Email: ***************@******.***
OBJECTIVE
Detail-oriented and organized Medical Assistant with 8+ years of experience seeking a position in a local medical facility. Skilled in patient check-in, patient intake, managing electronic medical records (EMR), scheduling, and providing high-quality patient care. Adept at resolving patient inquiries, managing sensitive information, and working efficiently under pressure.
EDUCATION
Sanford-Brown College, Vienna, VA
Associate Medical Assistant December 2011
Ultrasound Diagnostic School, Landover, MD
Certified Medical Assistant April 2001
PROFESSIONAL EXPERIENCE
Georgetown University Hospital, Washington, DC
Medical Assistant January 2023 - October 2024
Greeted patients and assisted with check-in, ensuring all necessary paperwork and documentation (insurance, referrals, etc.) were complete and accurate.
Validated patient identity and obtained scanned copies of Photo ID, insurance cards, and signed documents for the EMR system.
Collected copayments and posted payments to the system while advising patients of their financial responsibilities.
Managed appointment scheduling, ensuring timely patient check-ins and communicated delays to patients.
Performed routine clinical duties such as taking vitals, phlebotomy, and patient transport.
Utilized electronic health record systems (EHR) for managing patient data and ensuring proper documentation.
Answered multi-line phones and addressed patient inquiries in a professional manner.
Private Duty Case (PRN), District Heights, MD
Medical Assistant July 2019 - December 2020
Assisted patients with daily personal care activities, including meal assistance, clothing washing, and light household chores.
Ensured patient safety and comfort, supporting mobility and transportation needs for outings and appointments.
Innovative Life Solutions, Hyattsville, MD
Direct Support Staff January 2011 - May 2019
Assisted individuals with intellectual disabilities, providing care and support during medical appointments and community outings.
Implemented Behavior Support Plans and managed daily care routines.
Administered medication, tracked activities, and ensured adherence to health protocols.
Complete Medical Center, Marlow Heights, MD
Medical Assistant (Volunteer) October 2011 - January 2012
Supported patient care activities, including vital sign measurements and injections.
Provided direct assistance to patients during doctor visits and medical treatments.
Forestville Pregnancy Center, Marlow Heights, MD
Receptionist August 2011 - January 2012
Managed multi-line phone systems, greeted patients, and scheduled appointments.
Handled administrative duties such as document preparation, mail sorting, and maintaining client records.
On Target Security Inc, Forestville, MD
Security Guard April 2007 - May 2011
Monitored security at National Harbor, including traffic control, patrolling, and issuing parking violations.
Ensured public safety and proper documentation of security-related incidents.
Gentle Touch, Capitol Heights, MD
Direct Care Staff January 2005 - April 2007
Supported consumers with daily activities, including meal intake, housekeeping, and doctor’s appointments.
Administered medications and maintained detailed records of consumer activities.
Children’s Medical Care Center, Greenbelt, MD
Medical Assistant October 2001 - February 2003
Assisted in scheduling appointments, answering phones, and updating patient records.
Supported doctors with patient care and maintained accurate patient documentation.
SKILLS & QUALIFICATIONS
Customer Service & Patient Interaction: Strong ability to communicate with diverse patient populations and provide exceptional service.
Clinical Skills: Phlebotomy, vital sign measurement, patient transport, injections, and EMR usage.
Administrative Skills: Scheduling, patient check-in/out, insurance verification, and financial processing.
Technical Skills: Proficient in EHR systems (GE Centricity, IDX), multi-line phone systems, and basic office software (Microsoft Office Suite).
Knowledge of Medical Terminology: Adept in medical terms and protocols.
Patient Confidentiality: Adherence to HIPAA standards and patient privacy regulations.
Detail-Oriented & Organized: Demonstrated ability to manage multiple tasks effectively in fast-paced environments.
ADDITIONAL INFORMATION
Availability: Flexible and open to various shifts.
Certifications: CPR Certified, First Aid Certified (if applicable, depending on your qualifications).
Contact this candidate