Michael Elliott
************@***.***/*********@*****.***
CAREER HISTORY
**/**-*******. **** ******* County Public Schools.
Started as a Permanent Substitute Teacher at Annapolis Middle School and Central Middle School, Edgewater. (10/21-6/22).
9/22 – 6/23 Meade High School.
Taught 9th grade English literature.
8/23 –6/25 MacArthur Middle School
Reading Intervention Specialist. Trained to successfully teach the Wilson Reading System to 6th and 7th grade. Also trained to teach Access to Read for the 6th, 7th and 8th grade. This school year (2024-25), I was trained to teach Read to Achieve for the 7th grade.
4/18-5/21. Reservation/Customer Care Agent, NextCar Car Rentals (division of Fitzgerald Automotive), Laurel, MD
In-bound telephone agent. Assisted customers in securing appropriate car rentals. Handled customer complaints. Worked to successfully resolve complaints immediately. If additional actions were needed would enlist the involvement of Customer Care managers or refer customers to targeted departments (i.e., accounts payable, insurance). In addition to NextCar performed identical duties for Priceless and Rent-A-Wreck car rental companies
4/97-6/16. Mike Elliott Creative Services, Annapolis, MD (prior locations New York & Baltimore)
Creative concepts, new business development and presentations broadcast production, multi-media campaigns, brochures, annual reports, direct mail, web content development and writing
5/04-6/16. President/Creative Director, Elliott & Branagan Advertising LLC, Annapolis, MD
This company was established to provide complete advertising and marketing services to retail automotive franchises/dealers.
EDUCATION
MA Journalism, Penn State University, University Park, PA
BA English, McDaniel College, Westminster, MD