Hazard Mitigation & Planning Analyst

Chenelle Sam

832-***-**** ********.***@*****.***

Education

Master of Science, Juvenile Justice – Prairie View A&M University, Prairie View, TX

Bachelor of Science, Criminal Justice – University of Houston Downtown, Houston, TX

Associate of Fine Art, Criminal Justice – Houston Community College, Houston, TX

Professional Experience

Department of Homeland Security (FEMA) – Houston, TX

Hazard Mitigation Training & Administrative Specialist 02/2025

Assist in planning, organizing, and coordinating hazard mitigation programs and activities involving local, state, and federal partners, volunteer organizations, and the public.

Represent the Hazard Mitigation Branch during post-disaster operations, coordinating with Joint Field Office (JFO) leadership to support delivery of post-disaster assistance and operational readiness.

Collaborate with Hazard Mitigation Branch functional group leadership, cadre managers, and staff to assess operational and training needs in support of mitigation program objectives.

Coordinate with the JFO Training Manager to identify required training for FEMA Qualification System (FQS) trainees supporting hazard mitigation programs.

Support planning and review activities by convening and facilitating internal and external stakeholder workgroups, meetings, and briefings related to hazard mitigation operations and readiness.

Interpret and apply policies, procedures, and FEMA guidance, providing administrative and procedural support to staff related to training, compliance, and operational requirements.

Planning Analyst

Develop and update strategic and recovery plans aligned with FEMA’s NRF, NDRF, and NIMS.

Conduct quantitative/qualitative analyses to evaluate recovery capabilities, funding gaps, and program effectiveness.

Prepare financial reports, dashboards, and presentations for leadership decision-making.

Ensure compliance with Stafford Act and DHS/FEMA budgetary policies.

Support disaster activations through budget analysis, scenario planning, and reporting.

Integrated Recovery Manager

Coordinated the National Disaster Recovery Support (NDRS) program under FDRO direction.

Oversaw budget approvals, funding requests, and use of FEMA resources.

Guided RSF coordinators and IRC advisors in aligning funding with recovery priorities.

Managed Recovery Coordination Group (RCG) deliverables, situational reports, and budget tracking.

Facilitated interagency financial and planning meetings with federal, state, and tribal partners.

Applicant Services Program Specialist (Reservist)

Assisted disaster survivors with FEMA assistance applications.

Reviewed and processed funding requests, documentation, and program eligibility.

Produced reports and executive summaries for leadership on program operations and financial trends.

Vallen – Pasadena, TX

Sr. Billing & Documentation Specialist 09/2022 – 02/2025

Managed billing cycles, purchase orders, and vendor accounts while analyzing financial data for accuracy.

Prepared monthly financial and variance reports, supporting leadership with program execution decisions.

Conducted audits of vendor invoices, ensuring compliance with contract terms.

United Site Services – Houston, TX

Sr. Billing Specialist 05/2020 – 08/2022

Oversaw full-cycle invoicing, purchase orders, and collections management.

Reconciled accounts, applied payments, and prepared reporting on financial performance.

Supported leadership with budget adjustments and process improvements.

Additional Experience

Applicant Services Program Specialist (FEMA) – Processed disaster aid applications, ensured compliance, and prepared reports.

Sun Coast Resources – Customer Relationship Coordinator – Managed CRM, contracts, and vendor workflow improvements.

ExxonMobil – Invoicing Specialist Team Lead – Oversaw AP/AR processes, invoice tracking, and reporting.

Reliant Energy – Billing/Payroll/Call Center Leadership – Directed teams, streamlined billing processes, and managed payroll operations.

Technical Skills

Advanced Excel MS Office Suite SAP Tableau JD Edwards Navision Zuora Salesforce Workday Ariba Smartsheets iSupplier CRM Platforms FEMA Tools (WebEOC, Maxtrax, Grants- Manager, SharePoint) Power BI

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