Operations & Administrative Specialist

Megan E. Patton

****************@*****.*** 818-***-**** LinkedIn Remote-ready

Summary

Highly organized Operations and Executive Assistant with experience supporting leadership in fast-paced, customer-facing and remote-capable environments. Proven at managing complex scheduling, staff operations, contracts, and systems while improving efficiency and communication. Skilled in SOP development, digital tools, and cross-functional coordination. Seeking remote Executive or Administrative Assistant roles supporting high-performing teams and founders.

Core Competencies

Calendar & Schedule Management Executive Support SOP Development Staff Coordination Contracts & Documentation Order Processing & Invoicing Email & Communication Management Fareharbor Canva Microsoft Office Google Workspace Remote Operations Professional Experience

Director of Operations/Executive Assistant

Monterey Bay Scuba Diving LLC – Monterey, CA May 2024 – August 2025

● Managed complex calendars and staffing schedules for dive professionals across courses and tours, ensuring coverage and operational efficiency.

● Processed retail and special orders including invoicing, refunds, commission tracking, and payment coordination across platforms.

● Built and documented operational systems, creating SOPs for accountants, onboarding, and internal workflows.

● Drafted and maintained employee agreements, contractor contracts, job outlines, and compliance documentation.

● Oversaw daily operations including employee performance, task assignment, scheduling compliance, and workflow optimization.

● Managed communications, newsletters, social content, and marketing assets using Canva and digital tools.

● Updated website content and Fareharbor booking system including custom fields, discount codes, and trip logistics.

Secretary / Board Member

STEMs Grow Non-Profit – Westlake Village, CA March 2024 – February 2025

● Organized and led board meetings, prepared agendas, and distributed detailed minutes.

● Supported branding refresh and coordinated launch event for deep-sea documentary at Scripps Institution of Oceanography.

Volunteer Producer, Videographer & Editor

STEMs Grow Non-Profit – Remote/Field-Based January 2021 – Present

● Produced educational science content for K–12 audiences including research, scripting, filming, and editing.

● Filmed marine life while freediving and edited documentaries using Final Cut Pro and Adobe Premeire Pro. Front Desk Agent

Magic Castle Hotel – Hollywood, CA January 2018 – May 2019

● Delivered high-level guest support, managed reservations, and conducted nightly audits.

● Recognized for Excellence in Customer Service.

Canvasser / Activist

Greenpeace USA – Los Angeles, CA May 2019 – August 2019

● Conducted donor outreach campaigns, recruiting 100+ monthly donors while representing organizational initiatives

Education

Bachelor of Science - Ecology, Behavior, and Evolution (Minor in Marine Science) University of California San Diego / Scripps Institution of Oceanography, 2023 Multiple Associate Degrees (5) + IGETC Certification Los Angeles Pierce College, 2021

Awards

Adelson Education Award – 2021 Excellence in Customer Service – 2019 References available upon request

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