Data Analyst with Business Operations Expertise

PRANAY KUMAR REDDY JILKAPALLY

Jersey City, NJ 216-***-**** *********************@*****.***

www.linkedin.com/in/pranay-kumar-reddyjilkapally-a0a990b8 SUMMARY

A results-driven Data Analyst with over 3 years of experience in project coordination, business analysis, and data management. Adept at leveraging Salesforce, Excel, and Power BI to extract, analyze, and report data to support business decision-making. Skilled in data entry, data cleansing, and generating custom reports. Proficient in using data import/export tools and developing efficient solutions for data management. Proven ability to communicate with cross-functional teams and provide actionable insights to improve performance and track progress.

TECHNICAL SKILLS

• Data Analysis: MS Excel (PivotTables, VLOOKUP, Charts), Power BI, Basic SQL

• CRM/ERP: Salesforce, Zoho

• Project Management: Jira, Trello, MS Project, Agile, Scrum, Waterfall

• Collaboration Tools: Slack, Zoom, MS Teams

• Documentation Tools: SharePoint, PDF Creation, Microsoft Office Suite WORK EXPERIENCE

Business Development & Operations Associate

Daksha Fitness Studio Hyderabad, India

January 2020 – December 2022

• Spearheaded client onboarding projects, increasing new member acquisitions by 15% within one year.

• Analyzed sales and membership data using Excel, leading to a targeted campaign that boosted revenue by 10% in a quarter.

• Optimized scheduling processes, reducing operational delays by 20%, and improving client satisfaction.

• Maintained client databases and operational documents, ensuring accuracy and compliance. Business Operations Associate

Velocious Solutions Pvt. Ltd. Hyderabad, India

January 2022 – May 2023

• Supported project managers in executing IT business solutions using Jira, achieving 95% on-time delivery.

• Tracked project schedules and deliverables, providing critical updates to project managers to facilitate decision-making.

• Developed Power BI dashboards, improving project efficiency by 25% through better reporting.

• Created and maintained project documentation, including timelines, status reports, and risk registers.

Campus Representative

St. Francis College New York, United States

August 2023 – May 2025

• Coordinated orientation events for over 100 international students, ensuring smooth logistics and communication.

• Supported administrative tasks and efficient documentation handling for campus events. PROJECTS

Systems Upgrade Planning Academic Project

• Led a team of 4 in evaluating and proposing a system upgrade for a logistics firm.

• Developed a risk matrix, Gantt chart, and stakeholder communication plan for the project. Business Process Mapping Academic Project

• Mapped and optimized internal processes for a retail company using swimlane diagrams.

• Identified bottlenecks and improved theoretical workflow efficiency by 40%. EDUCATION

Master in Information Technology and Project Management St. Francis College New York, NY

Graduated: May 2025

Bachelor of Business Administration

Avanthi Degree & PG College Hyderabad, India

Graduated: May 2020

CERTIFICATIONS

• AWS Cloud Practitioner Essentials – Amazon Web Services (January 2025)

• Google Project Management Certificate – Coursera (In Progress)

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