Aspiring Information Security Professional with IT Support Experience

Shahim A. Alqutob

US Citizen *******@******.*** 689-***-**** LinkedIn: Shahim Alqutob GitHub: zcyberman EDUCATION

Ferris State University Big Rapids, MI

B.S. in information security and Intelligence Expected Graduation, May 2027 o Concentrations:CyberSecurity & Computer Network Engineering o GPA: 3.4/4.00

o Related Coursework:Computer Networking, Network Security, Security Automation & Scripting, Cloud Fundamentals, Python, C, C++

EXPERIENCE

IT Solution Center – Level II Support — Ferris State University IT Support Technician Aug 2024 – Aug2025

● Provided technical support for students and faculty including password resets, account access issues, and system troubleshooting

● Assisted with Windows and Linux environments, basic networking issues, and remote desktop support

● Escalated complex technical issues while maintaining detailed documentation Resident Assistant (RA) — Ferris State University

Aug 2025 – Present

● Supported 30+ residents by enforcing policies, resolving conflicts, and responding to on-call incidents

● Planned and executed educational and community-building programs

● Strengthened leadership, communication, and crisis-management skills PROJECTS

Secure Campus Network

Dec 2025 – Dec 2025

● Designed and implemented a multilayer campus network in Cisco Packet Tracer using VLAN segmentation, inter-VLAN routing (SVIs), and enterprise IP addressing, with full documentation hosted on GitHub Python Keylogger

Dec2025– Dec2025

● Developed a Python-based keylogging tool for educational and cybersecurity research purposes

● Scripted keystroke capture and logging functionality to demonstrate endpoint monitoring concepts ACTIVITIES AND LEADERSHIP

National Cyber League (NCL) — Cybersecurity Competitor

● Competed in individual and team-based cybersecurity challenges across networking, traffic analysis, cryptography, log analysis, web exploitation, and digital forensics

Information Security & Intelligence Association (ISIA) — Member

● Participated in cybersecurity workshops, competitions, and professional development events SKILLS & Certifications

Networking/Security: TCP/IP, VLANs, Routing & Switching, Network Security, Packet Analysis, Linux System Administration,Python,C,C++,

Certifications(In Progress): Azure 900, CCNA, Security+

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