Operations Process Improvement Leader

Richard Baron

928-***-**** ************@*****.*** www.linkedin.com/in/richard-baron-lssbb

Business Process Engineer

PROFESSIONAL SUMMARY

Results-driven engineer with 15+ years of experience leading cross-functional process improvement initiatives. Proven track record of delivering measurable cost savings and operational efficiencies through Lean Six Sigma methodology. Adept at value stream mapping, cost optimization, and project execution. Strong analytical thinker with a passion for data-driven decision-making and continuous improvement.

SKILLS

Lean Six Sigma (Black Belt Certified) Value Stream Mapping

Root Cause Analysis Process Mapping

Cost Reduction Efficiency Optimization

Project Management Cross-Functional Leadership

Continuous Improvement Cost Analysis

Team Coaching & Development Data Analysis

WORK EXPERIENCE

Senior Manager – Operational Effectiveness, Avnet Integrated Solutions, Chandler, AZ 2025

Investigated and detailed missed on-time deliveries using A3 format.

Developed process maps and implemented revised flows.

Designed and implemented new operational workflows and restructured processes.

Created and maintained detailed process documentation to ensure alignment and transparency across departments.

Led cross-functional workshops to gather business requirements and translate them into scalable process models using Visio.

Process Improvement – Senior Analyst, Arizona Public Service, Phoenix, AZ, 2023 – 2024

Led strategic business process improvement programs, aligning with business needs and organizational goals to drive efficiency and cost savings.

Conducted thorough process assessments and gap analysis, identify opportunities and implementing solutions.

Collaborative working with senior leadership and stakeholders to prioritize and select projects that supported business objectives, ensuring alignment with functional strategies.

Developed and executed continuous improvement and cost reduction deployment plans.

Led a high-performing team in executing prioritized process improvement projects, maximizing ROI potential and fostering a culture of innovation and continuous improvement.

Acted as the senior center of expertise for continuous improvement methods, providing mentorship and support to cross-functional teams.

Process Improvement Engineer, Nationwide Insurance, Scottsdale, Arizona, 2019 – 2023

Collaborated with business partners to support redesigning organizational work processes, driving efficiency resulting in waste reduction.

Conducted value stream mapping to identify process bottlenecks and reduce cycle times by 20–35%.

Designed and delivered comprehensive training programs on continuous improvement methodologies, enhancing team capabilities and ensuring sustainable process enhancements.

Project Transformations:

oSavings of $1.3 million through Value Stream Mapping redesign

oAchieved $750,000 in confirmed savings through successful leadership of two Kaizens

oEstimated savings of 3,380 hours/year by reengineering data error mitigation program

oDeveloped 15 new business classes with an estimated sales growth of $43M

o$7 million of confirmed 2022 savings as a member of the commercial lean team

Process Engineer & IT Project Manager, Coconino County Government, Flagstaff, Arizona. 2012 – 2019

Coordination of IT projects and provided support to various departments in Coconino County.

Conducted needs assessments and developed project plans, timelines, and budgets.

Project Implementation:

o$80,000/year labor savings by implementing paperless timesheet services

oSaved half an FTE employee salary through an internal mail delivery audit

oCut the time from 21 to 7 days for Board of Supervisor submission approval system

o50% time reduction to issue building permits in Community Development

Process Improvement Consultant, AZ Manufacturing Extension Partnership, Flagstaff, AZ, 2010 - 2012

Interfaced with engineers and employees to improve operational excellence for manufacturing and non-manufacturing business processes.

Facilitated lean manufacturing, lean office, value stream mapping, and kaizen events.

EDUCATION

Bachelor of Science in Industrial Engineering – Arizona State University – Tempe, Arizona

Master of International Management – Thunderbird School of Global Management – Glendale, AZ

Master of Business Administration – Arizona State University – Tempe, Arizona

CONTINUING EDUCATION & TRAINING

Lean Six Sigma Black Belt Certification – Acuity Institute

Lean Six Sigma Green Belt Certification - University of Arizona/Professional Development

Organizational Transformation Series – Project Management Institute (PMI)

Kaizen Certification – Nationwide Insurance

Certified Scrum Master – Scrum Alliance

Certified Agile Leadership Teams – Scrum Alliance

Master of Insurance Business Analysis – Chartered Insurance Operations Professional Institute

Executive Leadership Academy – Coconino County

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