Joanna R. Samuell
Herndon, VA
562-***-**** ️ ***********@*****.***
Professional Summary
Reliable and hardworking customer service professional with experience in fast-paced food service, cleaning, and retail environments. Known for strong work ethic, time management, and positive customer interactions. Bilingual in English and Spanish. Skills
Customer Service • Cash Handling • Communication • Time Management • Problem-Solving Teamwork • Basic Computer Skills • Chat Support (Beginner) • Fluent in Spanish Work Experience
McDonald’s — Cortland, NY
Cashier Oct 2024 – Jan 2025
● Took drive-through and in-store orders during high-volume night shifts
● Assisted with food prep and maintained cleanliness
● Delivered friendly service and accurate orders
SSC Service for Education — Texarkana, AR
Janitor Aug 2023 – Aug 2024
● Cleaned classrooms, offices, and restrooms before school hours
● Responded quickly to spills and urgent requests via radio
● Coordinated supplies and communicated concerns to night crew LSG Sky Chefs — Dulles Int’l Airport, VA
Food Server Jan 2023 – May 2023
● Prepared airline meals for Qatar Airways under strict schedules
● Worked early mornings with frequent overtime
● Supported team to ensure flights departed on time Long Beach Memorial Hospital — Long Beach, CA
Food Server / Dishwasher Jun 2022 – Aug 2022
● Prepared beverages and meal trays for patients
● Followed dietary instructions and sanitation standards Superior Grocers — Long Beach, CA
Cashier Sep 2021 – Dec 2021
● Operated register and assisted customers
● Maintained accuracy and friendly service
Additional Experience:
Food service, cleaning, stocking, cashier, and theater usher roles (2017–2023) Education
Westfield High School — Chantilly, VA
Standard Diploma
Awards
Perfect Attendance • Academic Achievement Awards (CPMSAC)