Entry-Level IT Support / Cybersecurity Analyst Candidate

Darryl Brown

Cincinnati, Ohio *****

513-***-**** **********@*****.***

OBJECTIVE

Adaptable and motivated professional transitioning into IT with nearly 8 years of hands-on electrical experience

and recent training in IT fundamentals, networking, and cybersecurity. Proven ability to troubleshoot complex

systems, follow detailed technical diagrams, and maintain safety and compliance standards. Seeking an entry-

level IT Support, Help Desk, or Cybersecurity Analyst role to leverage technical acumen, strong communication,

and problem-solving abilities.

TECHNICAL SKILLS

Systems & Platforms: Windows 10/11, macOS, Networking & Security: TCP/IP, DNS, DHCP,

Linux, Active Directory, Microsoft Office 365 Firewalls, Network Topology, Security Best Practices

Tools & Utilities: Command Line, Ticketing IT Fundamentals: Hardware Troubleshooting,

Systems, Remote Desktop, Multimeter, Cable Testers System Imaging, Software Installation, Printers &

Peripherals

Soft Skills: Teamwork, Communication, Customer

Service, Critical Thinking, Detail-Oriented

EXPERIENCE

COMMERCIAL ELECTRICIAN 03/2017 to 01/2025

Jason Carr Electric - Hamilton, OH

¢ Installed, tested, and repaired complex electrical systems including transformers, LED lighting, and circuit

panels. .

¢ Interpreted blueprints and wiring diagrams, ensuring accuracy and compliance with safety standards.

¢ Diagnosed and resolved faults using meters and testing tools—developed strong troubleshooting skills

applicable to IT.

¢ Worked cross-functionally with teams to complete technical projects on schedule.

JANITOR 02/2016 to 03/2017

BL Janitorial Services - Cincinnati, OH

¢ Maintained cleanliness of commercial buildings; developed reliability, attention to detail, and time

management.

JANITORIAL SERVICES 10/2013 to 10/2016

Yeshivas Lubavitch - Cincinnati, OH

* Assisted with facility repairs and minor renovations; supported team operations and maintained safety

standards.

EDUCATION

Purcell Marian High School - Cincinnati, OH High School Diploma

06/1998

GPA: 3.625

Kable Academy - Blue Ash, OH IT Certificates

IT Fundamentals+, Networking+ & Cybersecurity+, Expected in 09/2025

* Focus: IT Fundamentals, Networking, Cybersecurity, Help Desk Tools, Customer Support

¢ Hands-on labs with Windows, Linux, and ticketing systems

* Studying for CompTIA A+ certification

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