Project Analyst, Systems Analyst, Business Analyst

EDUCATION SKILLS

University of Maryland, Baltimore County Programming Languages/Applications

Bachelor of Science in Information Systems JavaScript, Python, SQL, Microsoft Suite, Tableau

3.4 GPA Excel, ServiceNow, NewRelic, Java, Node.JS

Languages: Spanish (Fluent)

Employment History

Project Support Analyst Dec 2024 - Present

Actalent Services Hanover, Maryland

Partner with cross-functional teams to analyze and optimize ERP workflows in PeopleSoft, ensuring project data integrity and alignment with internal controls.

Collaborate with project managers to support end-to-end project lifecycle management, including budget tracking, resource allocation, and milestone delivery.

Interpret and reconcile time and billing data for internal and external stakeholders, driving financial accuracy and operational transparency.

Conduct targeted analysis of project financial metrics to support strategic decision-making and enhance reporting quality.

Validate and audit financial data across departments to ensure compliance with corporate standards and improve cross-functional reporting accuracy.

Systems Analyst Jul 2023 - Dec 2024

Teksystems Catonsville, Maryland

●Played a key role in a site reliability engineering project, improving system performance and financial efficiency by eliminating redundant monitoring tools by 15%.

●Collaborated with IT teams to deploy API scripts that streamlined reporting and monitoring tasks for operational efficiency.

●Conducted in-depth analysis of system performance metrics using New Relic, ScienceLogic, & OEM, generating actionable insights to support project goals.

●Developed complex alerts and dashboards, contributing to proactive system monitoring to minimize potential downtimes that can impact operational and financial efficiency.

Cloud Automation & Monitoring Analyst Nov 2022 - Jul 2023

Allegis Group inc. Catonsville, Maryland

●Led initiatives to automate service ticket workflows in cloud-based systems, improving operational workflows and project tracking accuracy.

●Resolved over 200 technical issues as part of a reliability project, contributing to a reduction in downtime, bolstering cost control measure and reducing potential disruptions with associated costs.

●Worked with tech & finance teams to implement monitoring solutions to assist with cost tracking.

Business Process Management Analyst Mar 2022 - Nov 2022

Allegis Group inc. Hanover, Maryland

●Developed KPI-focused dashboards to provide finance and leadership teams with real-time insights into process efficiency.

●Partnered with Finance, IT, and Operations to identify and resolve bottlenecks in project delivery, achieving a 25% improvement in turnaround time.

●Facilitated process mapping and to ensure scalable, repeatable improvements across the business.

Configuration Management Analyst Jul 2021 - Feb 2022

Allegis Group inc. Hanover, Maryland

●Oversaw configuration management to ensure compliance & integrity across platforms, reducing cost risk.

●Collaborated across functions to streamline updates, reduce maintenance costs & enhance system uptime.

●Assisted with configuration management efforts, ensuring system compliance & integrity as part of an organization-wide reliability project.

●Implemented workflows to enhance system reliability by directly supporting project efficiency & cost control objectives.

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