Leadership-Driven Human Services Professional Resume Title

NOEL OVERTON

**** ********** **** ** - 513-***-****

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Human Services Specialist with diversified experience in retail settings. Natural leadership and multi-

tasking abilities. The team player who supports the rebirth of traditional values in holistic environments

that nurture both personal and professional development for all in preparation for futuristic leadership

roles within our nation.

EXPERIENCE

OCTOBER 2017— MAY 2018

PRIME NOW MEMBER, AMAZON FULFILLMENT

Duties include the handling of a primary product shopping brands, including any inventory

available for purchase through Amazon’s Prime Now service

Pick/Pack, Dispatch, Receiving, Stowing variety of products

OCTOBER 2015-JANUARY 2019

TEMPORARY TEACHER, EDUCATIONAL SERVICE CENTER

Inspire creativity and joy

Strategies in Teaching Math

Instruction and Time Management Specialist

Follow lesson plans of Educators

Maintain classroom procedures

04/2016- 11/2017

INSURANCE SPECIALIST, Epremium INSURANCE SERVICES

Excellent phone etiquette and effective interpersonal communication skills dealing with

customers nationwide

Receive inbound calls, assisting new and existing customers with a variety of requests

Places outbound calls to customers to notify of policy cancellations that may lead to lease

compliance violations

Responds with information, assistance, or transfers the call to appropriate person or

department.

Records information regarding calls into a database.

EDUCATION

NOVEMBER 2014-NOVEMBER 2016- DEFERRED

MBA: HUMAN RESOURCES, CAPELLA UNIVERSITY

Analysis of Leadership, Ethical Thinking Implementation, Leadership Model Advocacy, Economic

and Statistics Execution, Innovational Leadership Practices and Minority Advancement.

AUGUST 2004-DECEMBER 2010

LEADERSHIP IN CULTURE, Miami UNIVERSITY OF OHIO

Decision Making Skillsets, Financial Accounting and Protocols, Volunteer Implementation,

Specializations in teamwork, financial meeting agendas, group projects and committees.

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