Experienced Office & Team Leader with Customer Focus
Resume:
Cristina Garza
Fort Worth, TX *****
**************@******.***
Professional Summary
Professional and well-rounded person with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities and the ability to stand for long hours. Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Team Leader
CarParts.com-Grand Prairie, TX
June 2024 to December 2025
• Monitored team performance and provided regular feedback to drive continuous improvement
• Led a team of 13 employees, providing guidance and support to ensure successful completion of projects
• Identified skill gaps within the team and coordinated training sessions to enhance overall capabilities
• Led regular meetings with the team to discuss progress updates, address challenges, and provide guidance on project priorities
• Ensured compliance with company policies, procedures, safety regulations at all times Office Manager
Dr. Mitchell W. Dagget-Fort Worth, TX
June 2015 to July 2024
• Assist with managing the daily operations of the office.
• Greet patients and handle all questions pertaining to the office.
• Schedule and confirm appointments for patients.
• Maintain a clean and organized office.
• Verify insurance information and collect appropriate copays and or deductibles. Customer Service Representative
Carpet One Floor-Southlake, TX
March 2014 to June 2015
• Place orders for floors and ensure that the correct order is delivered to the customer.
• Dispatch associate to install flooring and make sure that all supplies needed for installation were available.
• Verify the customer is fully satisfied with the installation. Dispatcher
QW Express-Haslet, TX
January 2012 to November 2013
• Coordinated and managed the schedules of truck drivers to ensure products are picked up in a timely manner.
• Answered multiple phone calls received.
• Provide timely broker updates to plan and confirm driver schedules, preassign loads.
• Book and schedule loads to be picked up.
• Collect all paperwork (POD’s and BOL’s
Order Picker
Vutex Assembly-San Antonio, TX
August 2008 to July 2009
• Assemble Products according to specifications.
• Use hand tools to fabricate and assemble components.
• Inspect finished products for quality and ensure they meet the requirements. Shipping and Receiving
ATC Logistics-Fort Worth, TX
August 2006 to July 2008
• Preparing and storing packed finished products for shipment to the customer
• Process inventory and shipments
• Maintain inventory count as directed by management.
• Scan and inventory all returned items.
Education
Junior High School Education
Paschal High School
High school diploma or GED
Skills
• Microsoft Excel
• Data analysis skills
• English
• Manufacturing
• RF scanner
• Effective customer service Outstanding physical stamina Ability to multitask. Excellent communication skills
• Safe work practices
• Medical Billing
• Insurance verification
• Warehouse logistics management
• Power tools
• Office experience
• ERP systems
• Attention to detail
• Productivity software
• Team management
• Unloading
• Medical scheduling
• Fabrication
• Customer service
• Training & development
• Microsoft Word
• Organizational skills
• Industrial equipment
• Shipping & receiving
• Medical Office Experience
• Inventory management
• Dispatching
• Workplace health and safety regulatory compliance
• Office management
• Data entry
• Freight
• Strategic planning
• Hand tools
• Microsoft Outlook
• Computer operation
• Windows
• Assembly
• Administrative experience
• Decision making
• Basic math
• Manufacturing management
• Clerical experience
• Safety regulations
• Packaging
• Warehouse management system
• Logistics
• Pallet jack
• Microsoft Powerpoint
• Cycle counting inventory management
• Packing
• Transportation safety regulations
• Forklift
• Supply chain
• Inbound logistics
Languages
• Bilingual
• English
Certifications and Licenses
Forklift Certification
Contact this candidate