Administrative Assistant and Office Coordinator

BETTY SMITH NORMAN

ADDRESS:

***** *** *** *****

Waterloo, SC 29384

Home: 864-***-****

Cell: 864-***-****

EDUCATION:

Laurens District 55 High School

Graduated: May 1975 (Diploma)

Piedmont Technical College

Greenwood, SC – Graduated: August 1978 (Diploma)

WORK EXPERIENCE:

October 2019-Present: South Carolina Department of Disabilities and Special Needs-Whitten Center/Facility Administrator Office/Administrative Assistant

Collect personnel actions packets from all departments for signatures by the Facility Administrator and Assistant Facility Administrator, coordinates the approval process. Consolidate all approved personnel action, deliver to HR. Keep a log of all actions processed. Prepare correspondence required by the Facility Administrator, Assistant Facility Administrator and Director of Consumer Supports. Send out invitations for Campus and Central Square for staffing meetings monthly. Provide information for Risk Management Department Investigators, State Law Enforcement Division (SLED) investigators, Omnibus Adult Protective Act and any other agency investigating or reviewing activities at Whitten Center. Transcribes, type correspondences, reports, minutes, schedules, and disseminate/file appropriately. Answer telephone, record messages and route calls as appropriate. Act as backup to support Whitten Center departments with completion of personnel actions, etc.

July 2016-October 2019: South Carolina Department of Social Services-Region V Adoptions/Administrative Specialist II

Responsible for Adoption Process which includes that all documents are prepare before an adoption placement (i.e., placement agreement, subsidy agreement, consents, etc). Prepares Judges Eyes Only packet and Office of General Counsel packet. Create/enter adoption into Legal Counsel Management System (LCMS), enter that all documents are.

March 2013-June 2016: Hospice of Laurens County/Receptionist/Administrative Assistant

Responsible for answering the telephone, greeting guests and handling data entry. Assists the Executive Director and the Administrative staff in the organization and communication of information. Inputs activity sheets for clinical staff and volunteers. Records incoming data and prepares reports. Prepares Brick Pathway orders and maintains file. Provides administrative assistance to other departments as time allows. Receives and documents cash donations. Greets visitors, ascertains nature of business, and provides information or conduct visitors to the appropriate persons. Performs data collection activities and related data analysis for agency programs and services. Perform other tasks as assigned.

July 2012-January 2013: SODEXO – Presbyterian College/Manager The Scotsman’s Corner.

Plans organize coordinates and supervise the operation of a College Store. Manage; organize, day to day operation. Trains and supervise the work of assigned staff. Maintain computer system supporting sales, inventory, and general administrative functions. Determine space allocation for sales area, opens and secure assigned facilities daily. Perform a variety of sales, storekeeping, merchandising, cashiering function and effectively utilize computer equipment and software in the performance of duties. Effectively communication, checks incoming shipments against orders and invoices. Responds to customers questions about merchandise, operates standard equipment, assists in pricing, and operate cash register. Enters and retrieve data and produces records and reports. Supervisor students and temporary employees during a minor portion of the employees work time. Balance cash register, including credit cards activity and computer reports. Perform varied record keeping, clerical and operational duties. Work is accomplished within well defined procedures and involves considerable contact with customers.

April 1993-July 2012: SCDDSN-Whitten Center/Administrative Assistant Campus Area

Job duties: Under limited supervision, perform all administrative, bookkeeping, timekeeping duties to the office of the Campus Area serving nine (9) residential living units. Assist Program Coordinator(s)-9, Unit Supervisor(s)-15, Hab Assistant(s)-9, Clothing Coordinator and Clerical staff as needed. Excercising judgment in the application of established office practice and procedures. Review contents of documents in order to file, sort, copy, etc. and/or determine if document is completed. Post leave for 200 plus employees and report temporary employee’s leave. Sort, prioritize, route/disseminate all correspondence through Program Administrator. Provide information as needed to staff of the Campus Area and other areas as needed (procedures, timelines, due dates, etc.). Type’s correspondence for the Campus Area. Type, prepare and disseminate reports, schedules, etc., as needed. Collect, compile and report data as needed per established routine/timelines. Maintain operational files for Campus Area (active and inactive). Take minutes, transcribe, and distribute minutes of meetings as needed/assigned. Maintain and update Personnel Information Guide (PIG), Stevenson Report, Policy and Procedure Manual, Departmental Directive Manual as needed. Process information for all new hires, transfers, disciplinary actions, and terminations. Microsoft Office Operator (Excel, Access, PowerPoint, Outlook) and the South Carolina Enterprise Information System (SCEIS).

September 1998-May 2000: Lifelong Learning/Clinton High Adult Education (Part-Time).

Record and report student hours for attendance in Diploma/GED, Evergreen Skills, Senior Options and Bridgeway Programs monthly. Submit monthly Statistic Report. Create forms and set up new student files. File and make copies of all pertinent information as necessary.

May 1987-April 1993: SCDDSN-Whitten Center/Administrative Assistant – Webb Area.

Job duties same as Campus Area

October 1993-June 1996: Short Stop Incorporation (Part-Time)

Job duties: Taking short orders for the restaurant assist customers (cashier).

October 1992-October 1993: Bi-Lo Cashier/Bookkeeper (Part-time)

Job duties: Count down tills to ensure balance is accurate when cashier shift ends. Responsible for codes when cashiers needed assistance, assist customers as needed.

October 1984 to October 1987: SCDDSN-Whitten Center/Administrative Specialist Central Square

Job duties: Type staffing reports, memos, and file. Keep employees time, answer telephone and route calls to appropriate personnel, distributed payroll checks. Caseload consisted of 84 consumers, 80 staff.

June 1979 to October 1984: SCDDSN-Whitten Center/Administrative Specialist Psychology Department

Job duties: Type psychological reports, behavior modification program, memos, file, record data on psychological cards, stamped and distributed mail.

REFERENCE:

Vicki Coleman/400 Sweetgum Street/Laurens, SC 29360/983.2845

Dan Boozer/1052 Sunset Blvd/Clinton, SC 29325/864-***-****

Angie Cunningham/SCDDSN-Whitten Center/28373 Highway 76-E/Clinton, SC/864-***-****/

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