Administrative Professional with Healthcare Experience

ROBERT CHIVERTON

New Jersey 551-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and personable administrative professional with experience across healthcare, wellness, customer service, and operations environments. Proven ability to manage front desk operations, scheduling, patient and client intake, multitasking, and day-to-day coordination in fast-paced settings. Recognized for maintaining a calm, organized, and professional presence while supporting both clients and internal teams. CORE SKILLS

Front Desk & Administrative Support Scheduling & Calendar Coordination Patient / Client Intake Insurance Verification & Co-Pay CollectionHIPAA Compliance Customer Service Multi-Line Phone Systems Data Entry & Record Management Organization & Time Management Team Collaboration Problem Solving Quick Learner

PROFESSIONAL EXPERIENCE

Advanced Pulmonary and Sleep Associates – West Chester, PA Front Desk / Healthcare Administrative Assistant February 2024 – January 2025

• First point of contact for patients, creating a welcoming and professional experience.

• Managed appointment scheduling, confirmations, and patient intake.

• Verified insurance information, collected co-pays, and maintained HIPAA compliance.

• Supported providers and clinical staff to ensure efficient daily workflow. Atlantic Coast Athletic Club – West Chester, PA

Member Services Team Member (Day & Night Shifts) September 2023 – October 2024

• Provided front desk support in a high-volume wellness environment.

• Assisted members with check-ins, scheduling inquiries, and general program information.

• Maintained a positive, organized, and welcoming atmosphere. Clearhouse Movers

Mover June 2022 – Present

• Assisted with pricing, planning, and execution of residential and commercial moves.

• Safely transported, assembled, and placed furniture according to client specifications. Synergy House

Head Chef February 2023 – June 2023

• Planned and prepared daily meals for a residence of approximately 30 individuals.

• Managed weekly ordering, inventory, and food organization. Wash Factory

Washer / Store Employee July 2022 – November 2022

• Managed store operations, customer service, and high-volume laundry processing. EDUCATION

Essex County College – Newark, NJ

Bachelor of Arts in Sociology

Seton Hall Preparatory School – West Orange, NJ

High School Diploma

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