Data Entry Clerk Remote Focus with Logistics Expertise

Jesse Deluna

*** **** ********, *** *******, TX *8253 Phone: 210-***-**** Email: ***********@*****.***

Objective

Pursuing an administrative role in the healthcare, logistics field in the federal industry, leveraging over 20 years of logistical, data entry, file management, supervisory and warehousing expertise to enhance organizational efficiency and productivity.

Ability Summary

Dynamic professional with extensive experience across logistics, transportation, customer service, data entry, file management and warehouse operations. Proven expertise in inventory management, supply chain operations, data entry, and secure transportation, complemented by a Bachelor of Science degree in Information Systems and a Bachelor of Arts degree in Multidisciplinary Studies. Secret Security Clearance holder.

Employment History

2/2025 – Current

Help Desk Representative

ASM Research, San Antonio, TX

Maintained Salesforce CRM accounts for personnel located at embassy offices worldwide – trouble shoot issues with access, create account access for previous and current embassy employees -

10/2023 - 10/2024 Investigator

Department Of Family Protective Services, San Antonio, TX

Maintained detailed case history records and prepared comprehensive reports. - Conducted individual, family, or group interviews with clients to evaluate their situations, capabilities, and challenges, identifying necessary services to meet their needs. - Served as a liaison among students, homes, schools, family services, child guidance clinics, courts, protective services, medical professionals, and other relevant contacts to support children facing issues such as disabilities, abuse, or poverty - Developed and reviewed service plans in partnership with clients, conducting follow-ups to evaluate the quality and effectiveness of the services provided - Addressed legal matters, including child abuse and discipline, by assisting in hearings and provided testimony to inform custody arrangements

05/2003 - 08/2023 Automated Logistical Specialist

US Army/Reserves

Ordered automotive parts, clothing, expendable supplies, and food items - Reconciled received items against a manifest list and conducted inventory in the warehouse Operated military vehicles for transportation needs - Safely transported individuals and materials in military vehicles - Maintained and inspected vehicles to ensure operational readiness - Located, identified, and selected items in a warehouse for distribution

01/2023 - 08/2023 Customer Service Representative

Parlevel, San Antonio, TX

Assisted clients in troubleshooting device operations and functionality - Provided sales and product information - Resolved internet connectivity issues - Developed product images for vendor catalog - Delivered financial transaction details

06/2022 - 12/2022 IT Help Desk Tech

VP Racing Fuels, San Antonio, TX

IT Help Desk Support - Network Administration Assistance - Security Systems Monitoring

06/2021 - 12/2021 Loss Prevention Specialist

Zachry Industries, San Antonio, TX

Performed routine inspections and patrols of the premises - Monitored surveillance cameras, CCTV and reported suspicious activities - Coordinated with law enforcement, fire departments, and emergency medical personnel

03/2021 - 06/2021 Security Professional

Texas Vets Security, San Antonio, TX

Deterred criminal activity by strictly adhering to the facility's security protocols - Monitored video surveillance systems to identify and report unusual behaviors - Conducted regular patrols of the property's interior and exterior, allowing access exclusively to authorized individuals.

10/2017 - 03/2020 Warehouse Personnel

Stability Staffing & Consulting, San Antonio, TX

Temporary agent in collaboration with the City of San Antonio, Office of the City Clerk - Received materials from official city offices and departments for disposal or storage - Rotated files and prepared them for destruction in accordance with storage mandates - Assisted in the storage of small-sized, city-owned property - Set up displays for city events - Identified, located, and collected warehouse items for public research purposes

11/2016 - 12/2017 Ride Share Operator

Self-Employed Ride Share Operator, San Antonio, TX

Transported clients within the city limits of San Antonio - Ensured safe and comfortable travel for customers - Provided local entertainment, historical, and geographical information to clients

09/2015 - 03/2016 Customer Associate

Walgreen's, SAN ANTONIO, TX

Delivered exceptional customer service and provide cashier support - Stocked shelves and managed inventory rotation, data entry tasks efficiently - Guided customers in product selection - Arranged and set up displays for sales events - Labeled and tagged items to meet sale or quick-sell targets

Education History

Information Technology

Bachelor's Degree, 2022

Hallmark University, San Antonio, TX

Multidisciplinary Studies

Bachelor's Degree, 2012

University of Texas at San Antonio, San Antonio, TX

Liberal Arts

Associate's Degree, 2001

San Antonio College, San Antonio, TX

Certificates and Training

04/2022 Comp TIA ITF

Comp TIA

04/2022 Coursera Google IT Certification

Coursera

Contact this candidate