Analytics-Driven Operations and Insights Intern
Resume:
Savannah Braswell
Detail-oriented Business Analytics student experienced in data analysis,
customer operations, and cross-functional support in high-volume environments.
Parkville, MD
****************@*****.***
EXPERIENCE
Chick-fil-A, Parkville — Team Member
Sept 2020 - Jan 2021
-Trained new hires on POS systems, workflows, and customer service processes.
-Managed high-volume customer interactions with professionalism and efficient communication.
-Strengthened efficiency, accuracy, and teamwork during peak operating hours.
Independent, MD — Dog Walker
Jan 2020 - Sep 2021
-Managed daily schedules and client communication for multiple households.
Full Moon Marketing & Events, MD — Event Staff
2011 - 2018
-Supported event setup, breakdown, client interaction, and vendor coordination.
-Represented MASN at promotional events and resolved real-time operational issues.
EDUCATION
Southern New Hampshire University — Online
Bachelor of Science - Business Analytics
January 2025 - April 2026
Honors: Honor Roll (Summer & Fall 2025) • President’s List Relevant Coursework: Business Analytics, Descriptive Analytics, Financial Accounting, Principles of Finance, Critical Business Skills Pace University — Lubin School of Business, New York, NY September 2021 - December 2025
Business Analytics (84 completed credits)
Dean’s Second Honors
SKILLS
Excel: PivotTables,
VLOOKUP/XLOOKUP, data
cleaning, KPI analysis
Python: Pandas, NumPy, basic
data analysis
SQL: Joins, filtering, queries
Soft Skills: Communication,
structured problem-solving,
time management
PROJECTS
Projects — Business
Analytics Coursework
Projects
-Conducted descriptive
data analysis to
support business
decision-making
-Cleaned, analyzed, and
summarized datasets
using Excel and
Python
-Interpreted results to
identify trends,
inefficiencies, and
opportunities
-Communicated
findings using
structured written
analysis and visuals
Savannah Braswell
Detail-oriented Business Analytics student experienced in data analysis, customer operations, and cross-functional support in high-volume environments.
Parkville, MD
****************@*****.***
EXPERIENCE
Chick-fil-A, Parkville — Team Member
Sept 2020 - Jan 2021
-Trained new hires on POS systems, workflows, and customer service processes.
-Managed high-volume customer interactions with professionalism and efficient communication.
-Strengthened efficiency, accuracy, and teamwork during peak operating hours.
Independent, MD — Dog Walker
Jan 2020 - Sep 2021
-Managed daily schedules and client communication for multiple households.
Full Moon Marketing & Events, MD — Event Staff
2011 - 2018
-Supported event setup, breakdown, client interaction, and vendor coordination.
-Represented MASN at promotional events and resolved real-time operational issues.
EDUCATION
Southern New Hampshire University — Online
Bachelor of Science - Business Analytics
January 2025 - April 2026
Honors: Honor Roll (Summer & Fall 2025) • President’s List Relevant Coursework: Business Analytics, Descriptive Analytics, Financial Accounting, Principles of Finance, Critical Business Skills Pace University — Lubin School of Business, New York, NY September 2021 - December 2025
Business Analytics (84 completed credits)
Dean’s Second Honors
SKILLS
Excel: PivotTables,
VLOOKUP/XLOOKUP, data
cleaning, KPI analysis
Python: Pandas, NumPy, basic
data analysis
SQL: Joins, filtering, queries
Soft Skills: Communication,
structured problem-solving,
time management
PROJECTS
Projects — Business
Analytics Coursework
Projects
-Conducted descriptive
data analysis to
support business
decision-making
-Cleaned, analyzed, and
summarized datasets
using Excel and
Python
-Interpreted results to
identify trends,
inefficiencies, and
opportunities
-Communicated
findings using
structured written
analysis and visuals
Contact this candidate