Security-Focused IT Professional with Honors
Resume:
Raymond Brown
Madison, WI *****
*******@**************.***
EDUCATION: Madison College Madison Wisconsin
Major – Network Security Specialist -
Graduated with Honors 5/2012, GPA 3.8
Certificate – IT Information Security – Certificate
Graduated Perfect Honors 8/2012 GPA 4.0
Major – IT Web analyst/programmer – Associate Degree
Graduated with Honors 5/2016 GPA 3.75
Certificate – Digital Forensics (This program discontinued)
Started Spring 2013 Current GPA 3.25
Major – Systems administration -
Graduated with Honors GPA 3.75
Major – Cloud Associate
Graduate 2019 – Current GPA 3.875
HONORS & AWARDS: Dean’s list Honors: Spring 2010, Fall 2010, Spring 2011 High Honors Fall 2013, Spring 2015 and Perfect Honors: Fall 2011, Spring 2012, Fall 2014, Spring 2015, Fall 2016, Spring 2017, Fall 2018 MTA certification - Network Fundamentals, IT Security.
EXPERIENCE:
In March of 2021 I had spine surgery to repair a compressed disk in my back. I had limited movement available and therefore limited projects I could work on for Tri-Bolt and therefore was let go, they needed someone who could walk around and be able to handle/subdue combative individuals. In June of 2024 I injured my right knee and needed to have knee replacement which took about 6 months of rehab.
Kwik Trip
Position: Carwash Service Tech
June 2024 – Present
Responsibilities: Power Wash two Car Wash bays and Empty trash barrels from outside and inside, make small repairs around the store as needed.
Tri-Bolt LLC Global Security and Intelligence
Crowd control and Access Security
July 2018 – November 2024
Provide access security and control crowds in an event situation. Insure only authorized people are permitted to access to restricted areas of an event. Insure people are following event rules and public attending the event are safe. Major events worked are: Crossfit Games (provided access control to athlete’s warmup area), Hodag festival in Rheinlander, Iron Man contest in Madison, Taste of Madison and Rusch center events in Green Bay.
Paragon Development Systems (PDS)
Contracted at State of Wisconsin DOC Madison as Desktop Field Support Technician.
June 2022 – June 2023
Position: Deployment Specialist – contracted at Quartz Madison as Desktop Support Technician.
March 2020 – May 2019
Position: Deployment Specialist – Contracted at Beaver Dam Community Hospital
July 2019 – December 2019
Position: Deployment Specialist – Contracted at M3 Insurance
July 2019
Position: Deployment Specialist – Contracted at Agnesian Hospital Fond Du Lac
February 2019 – April 2019
Position: Deployment Specialist – Contracted at State of Wisconsin DHS
December 2018 – January 2019
Position: Deployment Specialist – Contracted at Sauk Prairie Hospital
October 2018 – November 2018
Position: Deployment Specialist – Contracted at PDS for break / fix of laptops
September 2018 – October 2018
Position: Deployment Specialist – Contracted at Promega
July 2018 – August 2018
Position: Computer Engineer – Contracted at SSM Health
October 2017 – June 2018
Position: Deployment specialist – Contracted at MATC
June 2016 – October 2017
Prep validate and install Windows 10 desktop and laptop machines. Responsible for setting up machines installing proper image and verifying the image was installed properly. Installing additional software and verifying connectivity to the network and internet. Perform non-warranty break fix issues.
Madison College
Position: Work Study/Student Technical Support – Cisco Networking Academy
September 2012 – December 2019
Assisting building manager, instructors, and students with network equipment and configurations. Tutor students in networking, programming, and hardware. Work with instructors to set-up testing scenario’s for “Intro to Computer Forensics”. Setup server cabinets: wire, configure hardware, configure software (ESXi), and test configurations for Computer Forensics and Network design classes. Diagnose and repair equipment problems where possible.
Suttle-Straus
Position: Web Developer
1000 Uniek Dr.
Waunakee, WI 53597
July 2013 – January 2016
Design and update web sites.
Build C#/.NET web service.
Build C#/.NET applications.
Build/maintain C# API’s for use by Magento.
Established Madòrick Enterprises LLC
5006 Camilla Rd
Madison, WI 53716
January 2002 to Present
This is a part-time business, I have been focused lately on doing Computer repair, maintenance, virus removal and data recovery.
Design and update web sites.
Build custom computers to customer’s specs.
Repair, update or install hardware most machines.
Data Recovery.
Install operating system and software updates, and remove malware, viruses, and spyware.
Install anti-virus, anti-spyware, and firewall protection.
This involves setting up a test WAN system in my home to include Servers, Switches, Routers, PIX, and Layer 2 Switch.
Wisconsin Physician Service (WPS)
Position: Senior Programmer Analyst
1765 West Broadway
Monona, WI 608-***-****
June 2006 to May 2009
Coordinate change design, testing and implementation of planned regular releases.
Resolve call incidents and tickets and implement corrections to production.
Write technical requirements and maintaining various system components.
Provide On-call support as part of a regular rotation.
Provide area input into disaster recovery planning and testing.
US Bank
Position: Sr. Analyst Programmer - Customer Service Support Automation
16900 West Capitol Drive
Brookfield, WI 262-***-****
March 2003 to May 2006
Provide production support for existing and newly implemented systems.
Responsible for evaluating, testing, system stress evaluation and implementation of client-server system service packs and patches.
Work with vendors to evaluate and correct system issues.
Maintain issue priority list reporting to manager weekly for management final prioritization for the customer support automation system.
Field incoming calls and triage reported problems before creating tickets or call tracking incidents.
Provided daily on-call support as well as participated in a 6-week rotation for night call support for the customer support centers in North Dakota and Idaho. A system with up to 1200 concurrent users and 10 IVR systems.
Interactive Business Systems
400 S. Executive Drive #114
Brookfield, WI 53005-4210 262-***-****
November 1995 to September 2002
Contracted at: Kraft Foods Oscar Mayer - Position: Senior Programmer/Analyst
910 Mayer Avenue Madison, WI 53704
Contract to maintain 22 legacy systems until replacement by Cronos/Cams. These systems were specific for each of 15 different plants and including, General Ledger interface to Kraft, Inter Company Transfer, Plant Payroll, Labor Reporting, Materials Transfer, Raw Materials Reconciliation, Meat Inventory Valuation, Standard Cost Calculation, Meat and Supply LIFO, Budgeting & Yields. Most of which were relative to plant production and rolling into headquarters reporting.
Specific responsibilities included:
Maintain functionality of systems as 24/7 primary support.
Perform periodic maintenance of control tables and system data.
Debug processing errors and determine correction, rerun capability and system interface information.
Maintain systems as required by other systems and miscellaneous outside requirements.
Disabled all systems per each plant and coordinate with replacement system implementation.
American Family Insurance
6000 American Parkway
Madison, WI 53783
December 1979 to August 1995
October 1990 to August 1995 - Position: Senior Programmer/Analyst - Financial Services
Provide technical assistance in customizing and installing “Legacy” Open-End Lending software package.
Provide lead support, analysis, and design definitions specifications for Leasing and Loan systems.
Provide all tax reporting support, analysis, and design for Financial Services 1098/1099 tax reporting.
November 1985 to October 1990 - Position: Systems Programmer II – CICS, System 36 & WANG systems
Develop mainframe, midrange and PC SAS applications for System 36 applications and hardware workload.
Develop a mainframe-based, COBOL & CICS, object (micro-code, program, file, folder, and document) distribution system for the System 36 and some remote controllers.
Provide system software investigation, evaluation and debugging for all System/36 Operating systems and Vendor software.
Provide technical assistance and direction to programming staff, operations and help desk.
Install and supported HCF, DSX and NETVIEW DM.
Install and maintained CICS LU and PU connections for System36 and APPC transactions.
Provide on-call support 24/7 for System 36 systems and backup on-call support for WANG systems.
December 1979 to November 1985 - Position: Senior Programmer – Claims System
Design and implement System 36 programs to communicate to mainframe using APPC similar in fashion to what we now call a Client/Server model (one of first private APPC applications in the country).
Develop mainframe applications for claims reporting/handling system, draft producing/reconciliation, 1098/1099 tax reporting.
Develop a health claims occurrence reporting system.
Maintain claims abstract and new claims set-up.
Develop a lawyer’s scheduling system.
Provide on-call support as primary person on rotating 3-week schedule and as secondary when not primary.
Designed and implement several supporting systems to the claims reporting system.
TECHNICAL SKILLS:
Languages: COBOL, COBOL II, SQL, Assembler, JAVA, ASP, XML, Perl, C#, SOAP, .NET, PowerShell V4, AJAX, jQuery, and DOM
Databases: IMS, DB2, Access, MySQL, Oracle
Hardware: PC’s, Mainframe, IBM System 36, Cisco; routers, switches, pix, and ASA’s, including VLAN
Other: Visual Studio, Linux server, Python, Windows 2003/2008/2012 server, ESXI, Windows 7, 8.1 and 10 clients, CICS, VSAM, TSO/ISPF, JCL, MVS/ESA, MVS/XA, XML, Comparex, Abend-Aid, File-Aid, Expeditor, SPUFI, QMF, Endeavor, VCP, HTML, VLAN, Cisco IOS, Caine & Taylor, Snort, Barnyard, Backtrack & Metasploit. Dreamweaver, Fireworks, Illustrator, Photoshop, Cisco IOS, RIP, EIGRP, OSPF JAVA, C# ASP .NET, Jquery, JAVAscript and PHP.
Some exposure to: Platinum, SAS, IIS 6/7.
Hobbies:
Restoring 1967 Mustang GT Fastback(Elenore).
Making wood signs and artwork using CNC Lazer and CNC Router table.
Building and repairing PC’s, Laptop’s, Router’s and Network Switches.
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