Operations Manager with Proven Leadership

Edward payton

Houston *****

346-***-**** **************@*****.*** WWW: Bold Profile

Professional Summary

Results-driven manager with proven expertise in streamlining operational processes and enhancing team performance. Committed to safety compliance and operational efficiency, fostering a culture of continuous improvement.

Skills

Customer service

Team leadership

Time management

Decision-making

Work History

01/2010 to Current

Manager

Fed Ex Ground – 6410 W Sam Houston Pky North

Streamlined operational processes to enhance package handling efficiency.

Led team training initiatives to improve safety compliance and performance standards.

Developed and implemented strategies for optimizing delivery routes and schedules.

Mentored staff on operational best practices, fostering a culture of continuous improvement.

03/1991 to 11/2008

Route Manager

Centerpoint Energy Inc – 2001 Harrisburgh 77020

Managed daily routing schedules for optimal efficiency and service delivery.

Oversaw compliance with safety protocols and regulatory standards across operations.

Developed training programs to enhance team performance and operational knowledge.

Analyzed route performance metrics to identify areas for improvement and cost savings.

Education

No Degree: Management

Alcorn State - Lora Mississippi

06/1987

High School Diploma

Forest Brook High School - 2010 Tidwell Rd

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