Motivated Communications Graduate with Customer-Focused Experience
Resume:
Madison Freilinger
Phoenix, AZ 85008
*****************@*****.***
https://www.linkedin.com/in/madison-freilinger-a16740242/ Motivated communications graduate with a strong foundation in customer service and relationship-building. Known for clear, empathetic communication and a calm, professional demeanor in fast-paced environments. Passionate about creating positive experiences, connecting with people from diverse backgrounds. I am eager to apply my strong interpersonal skills in my career.
Experience
June 2025- PRESENT
World Wide Medical Staffing- Recruiter
● Conducted targeted Boolean and keyword searches across platforms like Indeed, LinkedIn, Nursing Job Café, and PracticeLink to identify qualified candidates.
● Reviewed and assessed resumes to ensure alignment with employer needs.
● Accurately managed candidate data within the ATS, maintaining data hygiene and consistency.
● Collaborated with colleagues to refine search strategies and deliver results under tight timeline
June 2024-August 2024
TEKsystems - Recruiter Intern
● Helped find and screen candidates for tech jobs.
● Worked with recruiters and account managers to understand what clients needed.
● Sourced candidates using LinkedIn and job boards.
● Set up interviews and kept track of candidates in the system.
● Learned about candidates skills and what they were looking for.
● Learned about the recruiting process by working closely with the team. September 2021-January 2025
Gravity Coffee - Barista /Store Management
2
● Created better mornings with empathic conversation and caffeine. Making handcrafted beverages such as espressos, energy drinks, and shakes.
● Oversaw shifts, training new hires, taking inventory and handling bank deposits.
● Led training sessions for new employees, ensuring smooth operational communication during high-volume times.
● Worked collaboratively with store teams to ensure excellent customer experience and maintained brand consistency.
Education
Bonney Lake High School Graduate, Bonney Lake, WA — High School Diploma
Sept. 2017 - June. 2021
Western Washington University, Bellingham,WA — Undergraduate In Communications studies
Sept. 2021- June 2023
Grand Canyon University, Phoenix, AZ — Bachelors Of Arts in Communications
August 2023- April 2025
Skills
Strong Communication Skills: Able to communicate effectively, both verbally and in writing, with diverse audiences.
Team Collaboration: Proven ability to work in collaborative, fast-paced environments, especially in customer service and team management roles. Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Canva, Microsoft Teams, Zoom.
Awards/Certifications
Food Handler
BLS & CPR Certified
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