Operations Leader in Hospitality and Asset Management

Dalip Sharma

Phone: 509-***-**** Email: *********@*****.*** McKinleyville CA, 95519

Professional Summary

Leadership & Team Management: Proven ability to lead, motivate, and manage a diverse team of staff, fostering a positive and efficient work environment.

Operational Expertise: Strong knowledge of hotel operations, including front desk management, housekeeping, maintenance, and food and beverage services.

Customer Service Excellence: Committed to delivering outstanding guest experiences, resolving complaints, and ensuring high levels of satisfaction.

Financial Management: Experience in budgeting, forecasting, and financial analysis to ensure profitability and cost control.

Problem-Solving & Decision Making: Skilled at identifying issues, implementing solutions, and making informed decisions under pressure.

Communication & Interpersonal Skills: Strong verbal and written communication skills, with the ability to interact effectively with guests, employees, and suppliers.

Knowledge of Industry Standards & Compliance: Familiarity with local, state, and federal regulations related to the hospitality industry, including safety, health, and employment laws.

Technology Proficiency: Proficient in hotel management software (e.g., PMS, booking systems) and Microsoft Office Suite.

Professional Experience

Bankruptcy Asset Manager (4 years)

Evaluate the financial health of distressed assets, analyzing their market value, potential for recovery, and associated risks.

Conduct thorough due diligence to assess the viability of assets in bankruptcy proceedings

Develop and implement effective strategies for maximizing asset recovery and minimizing losses in bankruptcy scenarios.

Make informed decisions regarding asset liquidation, restructuring, or rehabilitation based on thorough analysis and risk assessment.

Ensure compliance with all applicable laws, regulations, and bankruptcy procedures throughout the asset management process.

Liaise with legal counsel and regulatory bodies to navigate complex legal and regulatory frameworks effectively.

Identify potential risks associated with distressed assets and develop strategies to mitigate these risks effectively.

Multiple Hotels (15 years)

Supervised the requirements & duties for housekeepers & maintenance staff

Utilize revenue management tools and analytics to forecast demand and make data driven decisions.

Monitor market trends, competitor pricing, and demand patterns to adjust pricing strategies accordingly.

Develop and implement cost-saving initiatives to minimize operating expenses while maintaining service quality.

Monitor and analyze expenditure patterns, identify cost-saving opportunities, and negotiate favorable contracts with vendors and suppliers.

Develop and implement preventative maintenance programs to ensure the upkeep of the property and its facilities.

Manage capital improvement projects to enhance the guest experience, improve operational efficiency, and maintain the property's competitive edge.

Managed daily hotel operations, improving efficiency and customer satisfaction.

Trained staff on service excellence and problem-solving techniques.

Field Inspector: Sargent and Lundy Engineers (4 years) (Chicago)

Field consultant for the transmission agency of North California.

Oversaw the contractor's operations on the CA/OR transmission project.

Determined rock excavation and laying the foundation for the transmission towers

Documented issues and found solutions with the design engineer.

Education

Bachelor of Science in Civil Engineering

Institute of Engineering New Delhi, India

Contact this candidate