Office Manager with Customer Service Focus

Cheyenne J. Williams

**** *. ******** *** **********, OH 45232

513-***-**** ***********@*****.***

Education

Accounting February 2019 –Current

Independence University

High School Graduated May 2007

Withrow University High School, Cincinnati, Ohio

Experience

Corcoran Harnist Heating and Air Conditioning February 2020 - November 2020

Accounts Payable/Receivable Assistant

Assist with inputting invoices in the system so check can be printed

Organize invoices in organizer so they can be paid

Answer incoming business calls from vendors and customers

Assist customers with appointment scheduling

Put scheduled appointment on schedule board

Input employees time into system for payroll

Prepare and mail out any invoice, brochures or items that customers needed

Cobb County Community Services Board- Smyrna, GA October 2019-January 2020

Accounts Payable Clerk

Sorted incoming mail and pulled all invoices

Coded and entered all invoices for payment

Obtained approval from Senior Management for payment

Completed weekly check run and mailed to vendors

Handled vendor maintenance and any discrepancies

Macy- Cincinnati, OH March 2017-September 2019

Accounts Receivable/Payable Specialist

Assist Vendor with any account issues they had

Match paper and electronic invoices to make sure they were correct

Billed Vendors their invoices

Took Payments over the phone from Vendors

Helped do closing month Reconciliations

Volunteers of America- Cincinnati, OH October 2017-Frebruary 2019

Assist residents with scheduling appointments and finding

Employment

Logged resident in and out of the facility when they left or returned

Answer incoming and make outgoing business calls

Keep organized files of all residents

Cincinnati Children’s Hospital- Cincinnati, OH February 2015-March 2018

Food Service Representative

Assist customers with their purchases

Make sure cafeteria was stocked

Labor Ready- Cincinnati, OH July 2014-February 2015

Customer Service Representative

Assist customers with new quotes for our service

Assist the employees with fining work that is suitable for them

Take incoming and make outgoing business calls

Keep very organized notes of the customers and employee files

Drop Inn Center- Cincinnati, OH August 2013- July 2014

Resident Aide/Front Desk

Record keeping of residents and events.

Assist Residents in day-to-day living.

Answer business calls

Monitored clients with mental illness

Omnicare- Cincinnati, OH July 2008 – June 2013

Accounts Receivable/Payable Specialist

Assisted and resolved various payment issues for customers

Received and processed payments

Answered and returned customers call

Assisted with new hire training

Input new and updated customers information in database

Keep well-detailed and organized notes.

Research Medicaid, & Medicare FAQ’s

Withrow University (Main Office)- Cincinnati, OH September 2006 –June 2007

Student Aide to the Administrative Assistant

Assisted with registration process for incoming students

Tutored students in math

Input and updated information in school database

Volunteer in many different areas in Cincinnati communities

City Hall (City Manager Office)- Cincinnati, OH May 2005 – August 2006

Student Intern

Organized information and assisted with council meetings

Assisted council members with various assignments

Answered inbound calls for City Manager staff

Type and filed as assigned

Community Service, Honors and Awards

Cincinnati Children’s Hospital (Intensive Care Unit)

Shadowed Health Unit Coordinator

Assisted serving meals at Victory Nursing Home

SAY Soccer Coach for elementary students

Math Award 2007

References Given Upon Request

Contact this candidate