Resume
Professional Summary
Motivated and detail-oriented professional with 3 years of experience in patient support, data management, and administrative coordination within dental healthcare settings. Skilled in clear communication, accurate data entry, and delivering exceptional customer service. Seeking a full-time remote position in customer support or data entry where organization and efficiency contribute to a positive customer experience.
Key Skills
● Strong customer service and interpersonal communication
● Data entry, scheduling, and time management
● Confidential data handling & HIPAA compliance
● Clear written and verbal communication
● Proficient with Microsoft Office Suite (Word, Excel, Outlook) & Google Workspace
● Administrative support, multitasking, and organization
● Experience using Dentrix and other CRM/database systems
● Reliable, self-motivated, and adaptable to new software and procedures Professional Experience
Callfield Dental Care – Lead Dental Assistant
February 2025 – Present
Greet and assist patients, ensuring a welcoming and comfortable environment. Schedule, confirm, and manage appointments while maintaining efficient patient flow throughout the day. Accurately enter and update patient information, treatment notes, and insurance data in Dentrix software. Communicate clearly with patients to explain treatment plans, post-op instructions, and billing questions. Collaborate with dentists and hygienists to prepare treatment rooms, instruments, and digital records. Handle confidential patient data in compliance with HIPAA and office policies. Process payments and assist with insurance verification and claims entry. Monitor office inventory and order supplies to maintain daily operations. Support both front office and clinical tasks, demonstrating flexibility and teamwork. Provide compassionate and efficient service to ensure patient satisfaction and trust.
Doctors Implants – Dental Assistant
February 2024 – February 2025
Provide patient care and administrative support in a fast-paced oral surgery office. Communicate daily with patients to schedule, confirm, and manage appointments. Maintain accurate patient records and handle confidential data following HIPAA guidelines. Assist in billing and payment coordination, ensuring accurate information entry. Dr. Richard Urbanek, DDS – Maxillofacial & Oral Surgery Assistant 2023 – 2024
Supported surgeons with patient preparation, sterilization, and documentation. Managed patient flow and scheduling to optimize office efficiency. Delivered high-quality patient communication and follow-up support.
DDS Dentures & Implant Solutions – Dental Assistant 2022 – 2023
Handled front office duties including scheduling, chart updates, and patient correspondence. Entered and managed patient data with precision using Dentrix software. Provided compassionate and efficient support to patients throughout their care. Post Oak BBQ — Host
2020
Welcomed and seated guests while maintaining friendly, professional communication. Organized reservations and coordinated seating to maximize flow. Supported servers and staff during high-volume times. Ensured lobby and entry areas were clean, tidy, and inviting. Jordan Craft BBQ — Host
2020
Greeted guests, managed waitlists, and ensured smooth seating flow. Provided excellent customer service and maintained a welcoming atmosphere. Coordinated with servers and kitchen staff to keep operations running efficiently. Answered phones, took to-go orders, and assisted with front-of-house tasks. Sonic Drive-In — Carhop
2018 – 2020
Delivered orders quickly and accurately while providing friendly, upbeat service. Managed multiple tables and drive-up stalls at once in a fast-paced environment. Handled cash, processed payments, and ensured customer satisfaction. Maintained cleanliness and organization in the dining and service areas.
Access Dental – Externship
1 Week, 2021
Assisted dental staff with patient check-ins, data entry, and sterilization processes. Education
Wichita Falls Dental Assisting School — Dental Assisting Certificate (2021) Vernon College — Dual Credit Program (2019–2021)
High School Diploma (2016–2021)
Certifications
● Registered Dental Assistant (RDA)
● Basic Life Support (BLS)
● Radiation Safety Certified
Professional Traits
Described by peers and supervisors as bold, assertive, ambitious, and driven by integrity. Committed to continuous learning and performing every task with excellence. Kayla Barger
PO Box 422
Burkburnett, TX 76354
************@*****.***
***********@******.***