Operations Leader and Team Builder

Jasmine Player

Essex, MD ***** 410-***-**** ***************@*****.***

Experienced manager specializing in streamlining operations and enhancing team productivity. Successfully implemented safety measures and promoted effective teamwork across departments. Focused on achieving quantifiable outcomes through collaborative leadership and strategic data analysis. Proficient in overseeing 24/7 operations, developing staff, and meeting tight deadlines.

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• Team collaboration

• Analytical problem solving

• Office software expertise

• Workflow improvement

• Operational efficiency

• Client relations

Educator, 04/2024 - 10/2025

Baltimore City Public Schools/Baltimore City Teaching Alliance – Baltimore, MD Implemented innovative teaching strategies and developed curriculum materials aligned with diverse student requirements.

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• Strengthened student engagement and behavior through effective classroom management strategies. Collaborated with stakeholders to foster inclusive learning environments, exemplifying cross-functional leadership capabilities.

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• Continuously refined instructional techniques based on insights gained from professional growth activities. Project Coordinator / Learning Academy Instructor, 11/2022 - 12/2023 Transforming Lives Counseling & PRP Services – Parkville, MD Led supervision of various projects from inception to completion, prioritizing needs and effectively delegating tasks.

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Facilitated virtual training sessions focused on leadership, stress management, and ethical standards to improve team resilience.

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Established communication strategies and confidentiality protocols aligned with GMP regulations and safety requirements.

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Professional Summary

Core Skills & Competencies

Professional Experience

Assistant Store Manager of Operations, 06/2023 - 01/2024 DTLR – Baltimore, MD

Managed daily store operations, emphasizing safety protocols and optimizing inventory management practices.

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• Performed loading/unloading tasks to maintain consistent OSHA compliance.

• Enhanced operational efficiency by streamlining inventory processes, reducing discrepancies.

• Collaborated with Store Manager to foster teamwork and create actionable sales growth strategies. Asset Protection Specialist, 06/2022 - 12/2022

Target – Baltimore, MD

• Monitored store operations through video surveillance and on-site observations to enhance effectiveness.

• Conducted thorough interviews using advanced interrogation techniques to gather crucial evidence.

• Documented incidents accurately to support comprehensive records and detailed analyses. Health Unit Coordinator, 04/2017 - 08/2020

Roland Park Place – Baltimore, MD

• Offered outstanding customer service by empathetically addressing patient concerns and needs.

• Promoted collaboration among medical staff and patients by facilitating communication in care activities.

• Ensured optimal stock levels in health unit through proactive supply ordering.

• Provided concierge support for patients and families, connecting them with necessary resources. Managed incoming calls to deliver office information, assist with questions, and direct inquiries appropriately.

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Bachelor of Science: Psychology, 12/2022

St Mary's College of Maryland - St Mary's City, MD Master of Arts: Teaching

American University - Washington, District of Columbia, DC Education

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